Malenna Levi

Tow Truck Driver

Beach City Towing

09.2023 - 10.2024

Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Fastened chains, straps, covers, and binders to secure load during transit.
Answered roadside assistance calls for tows and other vehicle support.
Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
Delivered exceptional tow truck service across region and liaised with local authorities.
Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

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