Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maleny Garza-Carreon

Baytown,Texas

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Sales Support Associate

MRC Global
La Porte, TX
11.2024 - Current
  • Developed strong relationships with existing customers through regular follow-up calls and emails.
  • Perform efficient and accurate data entry using MRC Global specific software: may include purchase orders, sales orders, expediting, buyouts and/or direct shipments with vendor verification.
  • Confirm accuracy of purchases with vendors to include shipping, billing and customer support
  • Performs administrative, clerical, and data entry duties to support sales operations
  • Participate in regular meetings with sales support staff to review performance and discuss areas for improvement.
  • Coordinated transportation schedules to ensure timely delivery of sales materials.
  • Expedited modifications to ensure timely delivery and client satisfaction.
  • Coordinated with warehouse teams to ensure timely shipment of materials.

Sales Assistant

Microfinish Valves
Houston, TX
08.2023 - 10.2024
  • Assist customers with returns, exchanges and refunds.
  • Provide customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Collaborate with other departments, such as marketing, merchandising, and operations, to ensure the smooth functioning of overall operations.
  • Maintaine accurate records of customer orders and inquiries.
  • Resolve order issues by consulting with appropriate departments.
  • Enter data into spreadsheets to track customer interactions and project progress.
  • Provide administrative support to the sales team as needed.
  • Receive and enter orders into computer system accurately.
  • Verifie customer information, such as shipping address and payment method.
  • Respond to emails and phone calls from customers regarding order inquiries.

Back Office Specialist

Concentra Urgent Care
Houston, TX
04.2018 - 07.2022
  • Performed vital signs checks such as blood pressure and temperature readings for patients.
  • Collected specimens from patients for laboratory analysis.
  • Organized paperwork related to patient records such as lab results or physician orders prior to filing it away.
  • Educated new hires on policies and procedures related to the nursing assistant role within the facility.

Cashier Assistant

HEB Grocery Store
Pasadena, TX
07.2012 - 02.2015
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints regarding sales and service.

Education

High School Diploma -

Pasadena High School
Pasadena, TX
06-2015

Skills

  • Returns and exchanges
  • Goal-Oriented
  • Customer Assistance
  • Opening and closing procedures
  • Organization
  • Time Management
  • Staff Support
  • Effective Communication
  • Teamwork and Collaboration
  • Documentation And Reporting

Languages

English
Professional
Spanish
Professional

Timeline

Sales Support Associate

MRC Global
11.2024 - Current

Sales Assistant

Microfinish Valves
08.2023 - 10.2024

Back Office Specialist

Concentra Urgent Care
04.2018 - 07.2022

Cashier Assistant

HEB Grocery Store
07.2012 - 02.2015

High School Diploma -

Pasadena High School

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