Malesa Clemonts
East Stroudsburg,PA
Summary
Experienced administrative professional with a strong background in customer service and a proven ability to learn quickly. Seeking a position in Real Estate administration to utilize organizational skills, attention to detail, and proficiency in various software platforms. Possess an Associate's degree in Accounting and familiarity with real estate contracts and paperwork. Energetic and friendly, with excellent communication skills and a track record of providing exceptional support to both clients and team members.
Overview
16
16
years of professional experience
Work History
Command Central Crew Member
1 Source Central Services
2023.04 - Current
- Create marketing materials and social media posts to promote company services
- Conduct one-on-one agent trainings to enhance their knowledge and usage of KW Command system
- Communicate effectively with other crew members to coordinate tasks and ensure smooth operations
- Develop training materials and resources to support ongoing education and skill development
- Utilize KW Command and Canva to streamline processes and enhance productivity.
Transaction Coordinator
1 Source Central Services
2022.06 - Current
- Manage real estate transactions, coordinating and organizing paperwork, ensuring accuracy and compliance
- Communicate with clients, agents, and vendors to facilitate smooth transaction processes
- Utilize computer skills, including KW Command, DocuSign, and Canva, to maintain digital records and databases
- Work under pressure to meet deadlines and handle multiple transactions simultaneously.
Assistant Store Leader
Payless Shoesource
2014.08 - 2015.05
- Provided exceptional customer service, assisting customers with footwear, accessories, sizing services, returns, exchanges, and orders
- Performed opening and closing duties, including register balancing and store security
- Exceeded sales goals, upselling and converting customers into rewards members
- Participated in store inventory, counting and scanning units
- Facilitated promotional changes, hanging signage and setting displays
- Managed scheduling, disciplinary action, and leadership duties as delegated by store leader
- Participated in conference calls and provided coverage for other stores in the district
- Assisted in screening and interviewing candidates for new associate positions.
Sales Associate
Osh Kosh B'Gosh
2009.04 - 2014.08
- Provided exceptional customer service, assisting customers with clothing, accessories, returns, and exchanges
- Supported inventory management by counting, tagging, and scanning products
- Exceeded sales goals, upselling and converting customers into rewards members
- Maintained cleanliness of the store and stockroom
- Assisted with promotional changes, hanging signage, and setting fixtures and displays.
Supervisor
Maidenform
2010.08 - 2011.05
- Oversaw tasks assigned to sales associates
- Provided exceptional customer service, assisting customers with undergarments, accessories, sizing services, returns, and exchanges
- Performed opening and closing duties, including register balancing and store security
- Supported inventory management by counting, tagging, and scanning products
- Exceeded sales goals, upselling and converting customers into rewards members
- Maintained cleanliness of the store and stockroom
- Assisted with promotional changes, hanging signage, and setting fixtures and displays.
Front Desk Secretary, Adult Literacy Program
Northampton Community College
2007.07 - 2007.10
- Answered phones and provided professional and courteous assistance to callers
- Filed paperwork, ensuring proper organization and easy retrieval of documents
- Performed data entry tasks, maintaining accurate records and databases
- Greeted students and instructors, created a welcoming atmosphere
- Assisted students and potential students with inquiries, providing information and guidance
- Supported instructors and program manager with various administrative tasks.
Education
Associates of Applied Sciences - Accounting
Northampton Community College
Tannersville, PA05.2010
Some College (No Degree) - Accounting
Central Pennsylvania College
EnolaSkills
- Customer Service
- Fast Learner
- Communication Skills
- Problem-Solving
- Positive Company Representation
- Attention to Detail
- Ability to Work Under Pressure
- KW Command
- DocuSign
- Canva
- Microsoft
- Teamwork and Collaboration
Timeline
Command Central Crew Member
1 Source Central Services
2023.04 - Current
Transaction Coordinator
1 Source Central Services
2022.06 - Current
Assistant Store Leader
Payless Shoesource
2014.08 - 2015.05
Supervisor
Maidenform
2010.08 - 2011.05
Sales Associate
Osh Kosh B'Gosh
2009.04 - 2014.08
Front Desk Secretary, Adult Literacy Program
Northampton Community College
2007.07 - 2007.10
Associates of Applied Sciences - Accounting
Northampton Community College
Some College (No Degree) - Accounting
Central Pennsylvania College
Similar Profiles
Alexis BergerAlexis Berger
Bookkeeper at Source 1 Building Maintenance ServicesBookkeeper at Source 1 Building Maintenance Services
Kenneth HurdKenneth Hurd
Project Manager at Source 1 SolutionsProject Manager at Source 1 Solutions
Hakon JacobsonHakon Jacobson
Landscaper at 1 Source Home & Lawn CareLandscaper at 1 Source Home & Lawn Care