Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Shift Leader
Popeye's Restaurants
05.2019 - Current
Directed training crew and maintained balanced schedules while ensuring the needs of customers were completed for satisfied customers.
Shift Leader
Whataburger
12.2019 - 12.2020
Worked primarily in the food industry and helping maintain staff on duty
Directed routines and interacted with customers to ensure a satisfactory experience.
Assistant Manager
Hardee's
03.2019 - 12.2019
Directed employees and ensured their work was being completed in a timely and effective manner.
Dept. Manager
McDonald’s
01.2011 - 04.2019
Assisted the general manager as directed, made quick decisions for the well-being of staff and customers, hired, trained, and guided staff in daily task with positive leadership.
Lead Main banker
Scarlet Pearl Casino
03.2015 - 02.2019
Accountable for counting, verifying, and documenting all monies both in & out of the main bank, cash cage
Prepared and processed all bank deposits, prepared all increase and exchanges.
Main Banker/Supervisor
IP Casino
01.2014 - 11.2014
Accountable for counting, verifying, and documenting all monies both in and out of the main bank, cash cage, slot attendants, Auxiliary outlets, and special events; completed the appropriate paperwork for each department
Prepared and processed all bank deposits, prepared all increases and exchanges
Counted and processed daily revenue as well as preparing cash summary reports for each shift.
Shift Supervisor
IP Casino
03.2010 - 11.2013
In charge of running the entire store while on the shift
Responsible for managing 10 to 15 employees all at the same time, depending on how large the store is
Make sure all employees are following the food safety procedures implemented by the company, not to mention doing some minor tasks like the filling out paperwork before the shift ends, doing inventory of all the supplies, evaluating cash drawers, and also making bank deposits.
Slot Attendant/Banker
Golden Moon
01.2000 - 01.2010
Ensured all the slot machines and made sure functions properly
Alerted machine repair mechanics of the problem and encouraged rapid repair
Was of aware of the model of all the machine and ensured the safety and comfort of the slot players.
Certified Nursing Assistant
Vital Home Health
01.2000 - 01.2005
Assisted the professional staff by performing various resident care activities and related nonprofessional services necessary in caring for the personal needs and comfort of the residents
Responsible for the delivery of resident care (baths, personal grooming, feeding) as directed by the Instructor, Manager, RN, or LP
Established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards
Strived to incorporate the philosophy and mission of The Facility and to incorporate the Facility's goal of quality care in a personal manner with total regard for individual human dignity.