Mali Moran

Metairie,LA

Summary

Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.

Overview

years of professional experience

Work History

Membership Specialist

Louisiana Restaurant Association

05.2021 - 02.2022

Maintained membership database, ensuring that all information was current and accurate.
Actively engaged clients upon entrance with pleasant greeting.
Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.

Assistant Manager

Diamond Street Grill

08.2014 - 03.2020

Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Administrative Assistant

Gardner Relators

05.2010 - 08.2013

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Assisted coworkers and staff members with special tasks on daily basis.
Volunteered to help with special projects of varying degrees of complexity.
Transcribed and organized information to assist in preparing speeches and presentations.

Education

High School Diploma - General Studies

Grace King High School, Metairie, LA

05.2013

Skills

Personal assisting
Customer service
Microsoft teams
Microsoft Power Point
Detail oriented
Team player
Strive for Greatness
Go above and beyond
Organizational Skills
Administrative and Office Support
Investigate Claims
Administrative Policies
Complex Problem-Solving
Database Maintenance
Data Research and Compilation
Strong Interpersonal Skills
Childcare Expertise
Organizing and Preparing Meetings
Microsoft Office
Attention to Detail
Document Coordination

Positive Reinforcement Strategies
Office Supplies and Inventory
Class Engagement
Positive Learning Environment
Verbal and Written Communication
Active Participation
Analytical Skills
Instructional Technology
School Administration
Emotional Support
Classroom Management Techniques
Teaching Life Skills
Test Proctoring
Database Management
Technical Support
Membership Retention
Membership Documentation
Microsoft Excel
Data Analysis
Customer Satisfaction
Customer Inquiries

Timeline

Membership Specialist - Louisiana Restaurant Association

05.2021 - 02.2022

Assistant Manager - Diamond Street Grill

08.2014 - 03.2020

Administrative Assistant - Gardner Relators