Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Malia Brantley

Broken Arrow,OK

Summary

Dynamic and reliable professional with a strong background in customer service at Big Daddy's BBQ. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in daily inventory management, and adept at creating a positive environment, demonstrating commitment and organizational efficiency. Quick learner dedicated to achieving organizational goals.

Overview

2
2
years of professional experience

Work History

Volunteer

Community Organizations
Tulsa, OK
08.2023 - Current
  • Collaborated with other volunteers to create a positive environment.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Volunteer Organizations: - Emergency Infant Services -Catholic Charities -Eastern Oklahoma Food Bank -Dream Center -On my own created hygiene/food kits for unhoused individuals.

Restaurant Cashier

Big Daddy's BBQ
Tulsa, OK
05.2023 - 10.2024
  • Greeted customers, answered questions and provided general information regarding menu items.
  • Processed payments using the Point-of-Sale system, and accepted cash and credit cards.
  • Balanced cash drawers at the beginning and end of shifts.
  • Prepared menu items
  • Assisted management with inventory control processes such as restocking supplies.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.
  • Maintained a clean work area by wiping down counters, sweeping floors.
  • Handled customer complaints in a professional manner to ensure satisfaction.
  • Opening and closing duties

Education

Cascia Hall Preparatory School
Tulsa, OK
05-2027

Skills

  • Excellent customer service
  • Effective communication
  • Inventory restocking
  • Telephone and email etiquette
  • Organized and efficient
  • Teamwork and collaboration
  • Computer skills
  • Reliability and punctuality
  • Quick learner

Affiliations

  • Participated in competitive cheer team 2024-2025 (season completed)
  • Boys basketball manager 2024-2025

Accomplishments

  • Club Evolve-Co-chair 2024-2025
  • Student Council Member

References

References available upon request.

Timeline

Volunteer

Community Organizations
08.2023 - Current

Restaurant Cashier

Big Daddy's BBQ
05.2023 - 10.2024

Cascia Hall Preparatory School

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