Malia Dietz
Summary
Dedicated professional with strong customer service skills and proven multitasking abilities. Committed to delivering exceptional experiences that foster customer loyalty. Demonstrates effective time management to handle multiple tasks efficiently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Work
Fuse Candle Studio
Lenexa, Kansas
11.2023 - Current
- Organized and displayed products to create an inviting store atmosphere
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Resolved customer problems with knowledgeable and friendly service
- Addressed customer requests and answered questions to improve customer satisfaction
CNA
Homestead of Eudora, Assisted Living and Memory Care
Eudora, KS
06.2024 - 05.2025
- Monitored vital signs, assisted with mobility, and reported health changes to nurses to ensure timely medical response
- Assisted residents with daily tasks including bathing, dressing, and eating to promote personal hygiene and dignity
- Provided companionship and engaged residents in social activities while maintaining cleanliness of rooms to enhance overall well-being
Education
Bachelor of Science - Real Estate And Community Development
Kansas State University
Manhattan, KS05-2029
Skills
- Retail sales
- Customer service
- Inventory management
- Team leadership
- Community engagement
- Communication skills
- Patient care
Activities Involvement
- Pi Beta Phi Sorority, 2025-Present
- Student Council, 2024-2025
- National Honors Society, 2023-2025
- Cardinal Corp, 2021-2025
- Senior Advisory President, 2024-2025
- National Charity League, 2020-2025
- EHS Volleyball, 2021-2024
- EHS Soccer, 2024-2025
Community Service
- Ballard Community Center, Lawrence, KS, 03/27/21, Organized the Ballard Center's donated clothes by size and gender. Organized and sorted through their food and essential item buckets.
- Feeding Eudora, Eudora, KS, 66025, Summer of 2021, Served food and snacks to the community while maintaining a clean work environment.
- Lawrence Farmers Market, Lawrence, KS, 66044, 11/06/21, Helped out the farmer's market by creating a fun environment for children to do scavenger hunts around the market. Dealt with many different customers getting their tokens to spend at the event.
- Douglas County CASA, 04/16/22, Helped mail out CASA's newsletter to people in the community.
- L.I.N.K Lawrence Interdenominational Nutrition Kitchen, 05/24/22, Created 8 meals full of nutritional foods for people in need.
- Lawrence Parks and Recreation, 07/31/22, went to parks around Lawrence to clean up the area.
Certification
- CNA Certified, 2023
- Stop the Bleed Certified, 2024
- BLS/CPR/First Aid/AED, 2023
Timeline
CNA
Homestead of Eudora, Assisted Living and Memory Care
06.2024 - 05.2025
Retail Work
Fuse Candle Studio
11.2023 - Current
Bachelor of Science - Real Estate And Community Development
Kansas State University