Malia Gottsdanker
Honolulu,Manoa
Summary
Well-organised and resourceful individual who thrives in a team environment. Extensive research skills with a high level of written and oral communication. Looking for a new stimulating and collaborative work environment that enhance my pre-existing skills as well as develop new ones.
Overview
10
10
years of professional experience
Work History
Receptionist & Cleaner
DIVE Tutukaka
01.2024 - 02.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Baker /Assistant Caterer
Lawai Market
09.2023 - 12.2023
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Minimized operational costs through careful usage of resources while maintaining product quality.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Cleaned and maintained kitchen equipment and oven.
Retail Assistant
Mi Casa Gallery
01.2019 - 01.2023
- Ordering and organising stock, creating displaying, communicating information about stock to customers, handling cash and card transactions, fulfilling online orders
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Child caregiver
Alexa Forrest-Pain
01.2020 - 01.2022
- Organising activities, transporting children, cooking and cleaning, communicating with parents, adapting to meet child’s daily needs
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
Horse trek guide
Sandy Bay Horse Treks
01.2018 - 01.2021
- Knowledge of trails, ensuring all safety procedures are met, feeding, grooming, and tacking of horses, connecting with customers, accommodating for different riding levels, interacting with a wide range of international customers
- Enhanced guest experience by providing informative and engaging guided tours.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
Shop assistant
Matapouri Dairy
01.2014 - 01.2018
- Stock ordering and organisation, customer service, food preparation and cooking, staff training, cash handling
Education
Bachelor of Laws -
Auckland University of Technology
Auckland06.2023
High School Diploma -
Whangarei Girls' High School
12.2018
Skills
- Organisation
- Time management
- Clear written communication
- Initiative
- Self-motivated
- Passionate
- Patient
- Health and safety conscious
Hobbies and Interests
- Traveling
- Outdoors
- Socializing
- Animals
- Reading
- Volunteer work
- Surfing
- Snorkelling
References
References on request
Timeline
Receptionist & Cleaner
DIVE Tutukaka
01.2024 - 02.2024
Baker /Assistant Caterer
Lawai Market
09.2023 - 12.2023
Child caregiver
Alexa Forrest-Pain
01.2020 - 01.2022
Retail Assistant
Mi Casa Gallery
01.2019 - 01.2023
Horse trek guide
Sandy Bay Horse Treks
01.2018 - 01.2021
Shop assistant
Matapouri Dairy
01.2014 - 01.2018
Bachelor of Laws -
Auckland University of Technology
High School Diploma -
Whangarei Girls' High School
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