Malia Hall

Developed and managed relationships with key accounts, driving sales growth and customer satisfaction for Panduit's
data center and enterprise solutions.

Identified and pursued new business opportunities through market research, lead generation, and strategic prospecting,
resulting in a 15% increase in annual revenue.

Created and delivered tailored presentations and proposals, addressing client needs and demonstrating the value of
Panduit’s products and services.

Collaborated with internal teams, including engineering and product management, to customize solutions and ensure
alignment with client requirements and industry standards.

Negotiated contracts and pricing agreements, effectively managing the sales cycle from initial contact through to
closing deals and post-sale follow-up.

Monitored market trends and competitor activities, providing actionable insights to adapt sales strategies and maintain
a competitive edge.

Provided ongoing support and training to clients, ensuring successful implementation and maximizing the value derived from Panduit’s solutions.

Utilized CRM software (Salesforce, Microsoft Dynamic) to track sales activities, manage pipelines, and generate reports, enhancing forecasting accuracy and strategic planning.

• Managed portfolio of 50 accounts totaling $6M in sales.
• Configured and modified product systems to meet customer-specific needs.
• Met project deadlines without sacrificing build quality or workplace safety.
• Managed projects from procurement to commission.
• Qualified leads, built relationships and executed sales strategies to drive new business
• Prepared bids and proposals to submit to clients and secure new and existing business.
• Monitored and analyzed customer feedback to identify opportunities for improvement.
• Cultivated and developed strategic partnerships to build assigned territory.
• Liaised with sales and marketing team to develop targeted campaigns. Reached targets, consistently meeting or exceeding personal quotas.
• Presented technical presentations to clients to explain product features and benefits.
• Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences
• Identified customer requirements, uncovered roadblocks and demonstrated strong account management and commercial capabilities to drive renewal opportunities.
• Evaluated client needs and developed tailored solutions to increase positive customer ratings.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
• Set clear sales goals to identify activities and behaviors to advance sales process and close deals.

• Cold called potential customers to generate new business
• Prepares and distributes product configurations and customer quotes
• Maintained sales forecasting reports utilizing Microsoft Excel
• Tracked sales data for analysis and forecasting.
• Worked with customers and engineering team to determine equipment needs and system requirements.
• Gained extensive knowledge of products and services to provide sales engineering solutions.