Malia Hess

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Managed patients recovering from medical or surgical procedures.
• Improved patient satisfaction by providing compassionate and comprehensive nursing care to post-operative orthopedic patients.
• Educated patients and families on managing post-treatment home care needs and medication administration.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Delivered high level of quality care to diverse populations while overseeing patient admission
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Administered blood products and monitored vital signs to address immediate concerns.

Packed boxes and stock using organizational guidelines.

• Handled hazardous materials safely following prescribed regulations.
• Moved large and bulky items manually or with pallet jacks or forklifts.
• Operated variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
• Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.

• Greeted customers and answered any questions they had about the store's products and services.
• Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
• Answered customer questions and provided store information.
• Stocked shelves with merchandise when needed.