Malia Morrow
Duluth,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Household Manager
Morrow Home
Duluth, GA
09.2014 - Current
- Implemented creative solutions to address household challenges and resolve issues effectively.
- Orchestrated and maintained household schedules, appointments, and events for the entire family.
- Managed household budget and expenses, ensuring cost-effective spending while maintaining quality of life.
- Facilitated conversations with family members to discuss their lifestyle needs and preferences.
- Understood and followed oral and written directions.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
Registration Clerk
Troy Regional Medical Center
Troy, AL
07.2013 - 08.2014
- Performed essential registration and administration duties for daily operations
- Provided high quality customer support to patients, ensuring their satisfaction and smooth registration
- Cross-referenced existing databases to verify accuracy of new information entered into system.
- Worked collaboratively with other departments to ensure smooth operations within the facility.
- Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
- Answered incoming calls from patients seeking information about services offered by the facility.
- Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
- Advised patients of monies required to be paid prior to services.
- Coordinated with supervisors to communicate work-flow issues, to facilitate appropriate handling of conflicts, emergencies, and problematic situations.
Pharmacy Technician
Rite-Aid Pharmacy
Mobile, AL
07.2008 - 08.2010
- Provided education materials about medications to patients upon request.
- Interpreted and processed medication orders under supervision of pharmacist.
- Entered prescription information into computer databases.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Operated cash registers to accept payments from customers.
- Mixed pharmaceutical preparations according to written prescriptions.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Data Entry Clerk
AUM Procurement Payment Services
Montgomery, AL
12.2005 - 11.2007
- Reviewed existing information for accuracy and made necessary corrections.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Maintained confidentiality of sensitive information entered into the system.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Assisted colleagues with resolving any issues related to data entry operations.
Education
Bachelor of Science - Psychology
Troy State University
Montgomery, AL05.2015
Associate in General Studies - General Studies
Troy State University
Troy, AL05.2012
Diploma - General Studies
Eufaula High School
Eufaula, AL05.2005
Skills
- Schedule Coordination
- Appointment Scheduling
- Budget Management
- Housekeeping
- Prescription Filling
- Insurance Verification
- Supply Restocking
- Medication Dispensing
- FDA Compliance
- Insurance Billing
- Pharmacy Operations
- Verifying Data Accuracy
- Data Transcription
- Customer Service-Oriented
- Critical Thinker
References
References available upon request.
Timeline
Household Manager
Morrow Home
09.2014 - Current
Registration Clerk
Troy Regional Medical Center
07.2013 - 08.2014
Pharmacy Technician
Rite-Aid Pharmacy
07.2008 - 08.2010
Data Entry Clerk
AUM Procurement Payment Services
12.2005 - 11.2007
Bachelor of Science - Psychology
Troy State University
Associate in General Studies - General Studies
Troy State University
Diploma - General Studies
Eufaula High School
Similar Profiles
Patricia SchaufPatricia Schauf
Registered Nurse-Casual Call at Morrow Home CommunityRegistered Nurse-Casual Call at Morrow Home Community
Caitlyn HaasCaitlyn Haas
Certified Nursing Assistant at Morrow Home CommunityCertified Nursing Assistant at Morrow Home Community
Jalecia ChenierJalecia Chenier
Certified Nursing Assistant at J Michael Morrow Nursing HomeCertified Nursing Assistant at J Michael Morrow Nursing Home