Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malia Setalsingh

Plainville,MA

Summary

A resourceful and adaptable individual with experience spanning administrative roles, customer service, and project management in both in-person and remote settings. Demonstrated ability to manage multiple tasks efficiently in fast-paced environments while maintaining a focus on detail and quality. Skilled in event coordination, marketing, and digital content creation, with a strong entrepreneurial spirit. Adept at using organizational skills to optimize operations, enhance customer experiences, and support collaborative goals. Passionate about creativity and driven to deliver impactful results across diverse industries.

Overview

4
4
years of professional experience

Work History

Freelance Professional

Entrepreneurship
Plainville, MA
03.2021 - Current

Manages an online shop, including frequent inventory updates, and product launches.
Prepares merchandise and packaging to ensure timely shipment to customers.
Creates and edits content for social media advertisements, implementing strategies for engagement and sales. Demonstrates critical thinking, organization, and customer service care.

Receptionist and Salon Assistant

Instyle Design
Miramar, FL
05.2024 - 09.2024

Scheduled appointments, greeted clients, and maintained smooth daily operations.

Kept inventory organized, and ensured supplies were restocked and accessible.

Managed multiple tasks efficiently in a fast-paced environment.

Benefit Analyst (Remote)

John Hancock
Boston, MA
11.2022 - 06.2023

Supported administrative processes by authenticating invoices and handling sensitive documents.

Attended meetings, took detailed notes, and collaborated with colleagues to meet deadlines.

Launch Healing Centered Youth Organizer

United Way’s Launch Program
Boston, MA
04.2022 - 12.2022

Remote internship.

Developing and organizing campaign actions around mental health.

Planning and facilitating events for mental health awareness.

Creating flyers for mental health events.

Lead discussions about mental health at events.

Intern

John Hancock
Boston, MA
08.2022 - 10.2022

In-person internship.
Networking throughout the company. Attending meetings and taking notes.
I learned about the different departments in life insurance.

I studied life insurance material.

Launch Youth Ambassador

United Way’s Launch Program
Boston, MA
09.2021 - 01.2022

Remote internship.

I interviewed Launch clients about their experiences and documented their responses.

I attended meetings with United Way and other ambassadors.

Education

Some College (No Degree) - Fine Arts

Montserrat College Of Art
23 Essex St, Beverly, MA

Skills

Administrative support: scheduling, correspondence, event planning

Digital proficiency: Microsoft Word, Excel, PowerPoint, and social media platforms

Creative problem-solving: content creation, organization, and adaptability

Website management

Critical thinking, editing photos

Record keeping

Google drive

Multitasking

Written communication

Timeline

Receptionist and Salon Assistant

Instyle Design
05.2024 - 09.2024

Benefit Analyst (Remote)

John Hancock
11.2022 - 06.2023

Intern

John Hancock
08.2022 - 10.2022

Launch Healing Centered Youth Organizer

United Way’s Launch Program
04.2022 - 12.2022

Launch Youth Ambassador

United Way’s Launch Program
09.2021 - 01.2022

Freelance Professional

Entrepreneurship
03.2021 - Current

Some College (No Degree) - Fine Arts

Montserrat College Of Art
Malia Setalsingh