Malia Silva, LVN
Costa Mesa,CA
Summary
Dynamic Licensed Vocational Nurse with over 4 years of medical assistant, administration, and leadership experience. Highly skilled at patient care and a proven ability to enhance workflows and improve patient outcomes, provide effective team collaboration, while utilizing compassion and support. Proficient in EPIC EMR and committed to maintaining HIPAA compliance while delivering exceptional healthcare services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant- Lead
Providence Mission Heritage Urgent Care
Mission Viejo, CA
10.2024 - Current
- Obtain medical history, chief complaints, and vital signs.
- Maintaining temperature and quality control logs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Assisted in facilitating treatment.
- Patient Advocacy.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted EKGs and other diagnostic tests as requested by physicians.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Preformed POC testing.
- Handled general office duties to support the administrative staff.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Medical Assistant-Lead
Providence Mission Heritage Pediatrics
Mission Viejo, CA
10.2022 - 10.2024
- Assisted in opening a newly opened pediatrics clinic
- Performed back and front office medical assistant duties
- Ensured examination rooms were clean, stocked, and properly set up.
- Administered vaccines, injections, and other treatments as directed by physicians.
- Provided emotional support and reassurance to young patients and their families.
- Collected laboratory specimens for diagnostic testing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Maintained files for referral and insurance information, entering referrals into system.
Medical Assistant
Pleasanton Gynecology
Pleasanton, CA
01.2021 - 01.2022
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Incorporated outside records into charts and EHR.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared treatment rooms for patient examinations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Supported administrative staff by processing payments.
- Collected samples from patients for laboratory testing purposes.
- Handled general office duties to support administrative staff during peak hours.
- Scheduled appointments for patients via phone and in person.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Processed orders for medical supplies and lab equipment.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Education
Associates - License Vocational Nursing
Stanbridge
Irvine, CA02-2025
Medical Assistant Certification of Completion -
Castro Valley Adult And Career Education
Castro Valley, CA01-2021
Associates - Human Development
Chabot College
Hayward, CA10-2020
Skills
- Medicine administration
- Clinical procedures
- Vaccines
- IV/BW
- Monitoring vital signs
- EPIC EMR
- HIPAA
- Patient teaching
- Emotional support
- Office Ally
- Patient scheduling
- Telephone etiquette
- Positive reinforcement
- Leadership
- Staff training
- Team collaboration
- Medical record management
- Patient care
- Clinical documentation
- Team management and supervision
- First aid
Certification
- LVN
- IV/BW Certified
- BLS CPR
- CPI & Infant Accredited Child Care Provider
Awards And Accolades
Nursing Excellence Award
""Exemplifying the qualities that define a future leader in Nursing. Recognition for ability to balance academic rigor with hands-on clinical experience, showing dedication to providing empathetic patient-centered care"
Deans List Recipient
References
References available upon request.
Timeline
Medical Assistant- Lead
Providence Mission Heritage Urgent Care
10.2024 - Current
Medical Assistant-Lead
Providence Mission Heritage Pediatrics
10.2022 - 10.2024
Medical Assistant
Pleasanton Gynecology
01.2021 - 01.2022
Associates - License Vocational Nursing
Stanbridge
Medical Assistant Certification of Completion -
Castro Valley Adult And Career Education
Associates - Human Development
Chabot College
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