MALIA SYLLA
Toledo,OH
Summary
Loss prevention and security specialist focused on asset protection, incident response, and safety enforcement across retail and secured facility settings. Brings practical strength in CCTV monitoring, patrols, conflict de-escalation, and high-volume cash verification, along with the service mindset needed to support smooth operations and a safe, professional environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Loss Prevention Officer
O'Brian and Associates
Minneapolis, MN
03.2022 - 07.2025
- Monitored store entrances, exits, and CCTV systems to detect theft and deter incidents.
- Responded to security incidents and prepared detailed reports for management to inform decision-making.
- Maintained visible security presence to enhance safety for employees and customers.
Security Officer
Hertz
Saint Paul, MN
10.2019 - 02.2022
- Patrolled vehicle lots and secured rental cars overnight, safeguarding assets and minimizing theft risk.
- De-escalated conflicts and resolved issues calmly, ensuring a safe and professional environment for customers and staff.
- Assisted customers with vehicle key check-ins and enforced on-site safety protocols, enhancing overall safety compliance.
Retail Sales Associate
Walgreens
Minneapolis, MN
04.2019 - 04.2020
- Guided customers in product selection, processed transactions, and efficiently managed returns to enhance customer satisfaction.
- Organized shelves and maintained clean store environment, ensuring compliance with service standards and promoting a positive shopping experience.
- Assisted customers with product selection, questions, and store directions.
- Processed cash, card, and mobile payments using Walgreens register systems.
- Replenished shelves, faced merchandise, and organized seasonal displays.
CMS Teller
Loomis
Saint Paul, MN
03.2017 - 03.2019
- Verified and counted large volumes of cash from commercial clients, ensuring accuracy and compliance.
- Operated coin and currency machines following strict security procedures, maintaining safety standards in an armored facility.
- Collaborated with team members to efficiently meet daily processing deadlines, contributing to overall team success.
Education
High School Diploma -
Central Catholic High School
Toledo, OH05-2016
Skills
- Incident response
- Cash handling
- CCTV surveillance
- Incident reporting
- Guest relations
- Microsoft Office
- Access control
- Surveillance operations
Personal Information
- Driving License: Non-CDL Class C
- Availability: Willing to relocate
Certification
Guard Card, Class D Security License, Non-CDL Class C, Firearms License
Timeline
Loss Prevention Officer
O'Brian and Associates
03.2022 - 07.2025
Security Officer
Hertz
10.2019 - 02.2022
Retail Sales Associate
Walgreens
04.2019 - 04.2020
CMS Teller
Loomis
03.2017 - 03.2019
High School Diploma -
Central Catholic High School