Passionate LPN who is hardworking, organized and dependable team player with detail-oriented skills. Is committed in providing therapeutic communication and optimal patient care.
Overview
17
17
years of professional experience
Work History
Licensed Practical Nurse
Virginia Mason Franciscan Health
08.2023 - Current
Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
Assisted doctors during procedures as needed, playing a vital role in the overall patient experience.
Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
Proficient in EPIC EHR addressing patient concerns, relaying results, refilling medications, scheduling appointments, pending and placing orders, and documenting patient care.
Continued improvement of communication skills with colleagues and patients.
Confident in urological nursing skills: removing and inserting catheters, irrigation of patient's bladder, assisting patient's with voiding trials.
Housewife
My Family
04.2011 - 08.2023
Self-motivated, with strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in group setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Cultivated interpersonal skills by building positive relationships with others.
Taught life skills; planning, shopping, and preparing meals, importance of budget, car maintenance, pet care, and self care.
Planned and organized 2 fundraising luaus raising over $5,000 and $7,000.
Front Office Coordinator
Apple Physical Therapy
04.2007 - 06.2011
Created and updated records and files to maintain document compliance.
Aided colleagues, managers, and patients through regular communication and assistance.
Collected patient co-pays, co-insurance, and documented monies collected.
Kept files organized and up-to-date with health care provider, insurance company, and claims managers authorization.
Director Patient Access at Virginia Mason Franciscan Health (Common Spirit Health)Director Patient Access at Virginia Mason Franciscan Health (Common Spirit Health)
Patient Safety Specialist at CommonSpirit Northwest Region, Virginia Mason Franciscan Health (VMFH)Patient Safety Specialist at CommonSpirit Northwest Region, Virginia Mason Franciscan Health (VMFH)