Malia Tiare Drago Arecchi
Honolulu,HI
Overview
24
24
years of professional experience
Work History
Cleaning Technician
Self Employed
01.2021 - Current
- Provided high-quality cleaning and sanitation services for residential/commercial properties, ensuring a clean, safe, and hygienic environment.
- Managed cleaning schedules, prioritizing tasks based on client needs and property requirements to ensure optimal cleanliness standards.
- Performed specialized cleaning duties, such as carpet cleaning, window washing, and floor waxing, as required.
- Ensured that all cleaning tasks were completed in a timely manner, with minimal disruption to daily operations or tenants.
- Trained and mentored new staff in proper cleaning procedures and the use of equipment, ensuring adherence to company standards.
- Addressed client requests and feedback, providing excellent customer service and ensuring satisfaction with completed cleaning services.
Logistics Lead
Hawaii Meals on Wheels
06.2017 - 11.2020
- Supervised a team of drivers, ensuring timely and efficient meal deliveries to clients at various hospital and house locations.
- Interviewed potential clients to assess eligibility for meal services, ensuring all requirements were met before service initiation.
- Coordinated logistics and schedules for daily deliveries, optimizing routes to ensure timely meal distribution.
- Collaborated with hospitals to pick up meals, ensuring proper handling and transportation to designated recipients.
- Managed and trained drivers, providing guidance on customer service, safety protocols, and company policies.
- Ensured compliance with safety regulations, meal delivery standards, and client satisfaction goals.
- Addressed client concerns and feedback to maintain high-quality service and improve operational efficiency.
- Kept accurate records of deliveries, client interactions, and meal service logs for reporting and auditing purposes.
Lead Rental Agent
United Truck Rental
08.2015 - 04.2017
- Matched appropriate vehicles to clients and companies according to their needs
- Fielded inquiries and resolved complaints via email, phone, and in person
- Coordinated vehicle registration and titles with DMV
- Handled contract renewals, bills and payments, insurance documents, police reports
- Ordered replacement parts as needed and directed proper maintenance or fleet
- Released monthly marketing materials via email and phone
- Scheduled reservations for paint booth, conducted bi-weekly vehicle inventory
- Supervised responsibility of fleet keys, crash transactions, opening and closing office
Lead Food Server
Diamond Head Luau
01.2014 - 08.2015
- Oversaw setup and breakdown, transported supplies to and from venue
- Controlled consistent appearance of stage tents, seating and buffet line every night
- Efficiently and graciously served 70-100 guests per show
- Managed cash transactions and daily inventory of supplies
- Trained new staff to the highest degree of hospitality standards
Spice Connoisseur
Kaiulani Spices
01.2013 - 12.2014
- Tracked, monitored, weighed, ground, and prepped organic spices and ingredients
- Transported spices, cooked sample dishes and featured samples at grocery stores
- Highlighted product features, made recommendations and sold spices to customers
Esthetician
Esthetician
04.2010 - 02.2011
- Specialized in facials, full body waxing and educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products
- Ensured cleanliness, sanitation, sterilization and safety of work area
- Provided a relaxing, comfortable environment for guests
Family Assessment Specialist
Catholic Charities
02.2007 - 03.2009
- Conducted one-on-one interviews to assess needs of new single mothers
- Coordinated support services and implemented plan of action per case
- Observed, recorded and evaluated progress, and recommended adjustments
Teachers Aide
St Michael School
01.2001 - 12.2007
- Monitored preschool and elementary students during indoor and outdoor activities
- Provided office support and clerical duties to maintain accurate files
- Organized various special activity groups in and out of school
- Trained new staff, volunteers and other aides
Education
No Degree -
Leeward Community College
Pearl City, HIEsthetician Certification -
Makana Wellness Academy
Honolulu, HI07-2010
High School Diploma -
Kalani High School
Honolulu, HI05-1995
Timeline
Cleaning Technician
Self Employed
01.2021 - Current
Logistics Lead
Hawaii Meals on Wheels
06.2017 - 11.2020
Lead Rental Agent
United Truck Rental
08.2015 - 04.2017
Lead Food Server
Diamond Head Luau
01.2014 - 08.2015
Spice Connoisseur
Kaiulani Spices
01.2013 - 12.2014
Esthetician
Esthetician
04.2010 - 02.2011
Family Assessment Specialist
Catholic Charities
02.2007 - 03.2009
Teachers Aide
St Michael School
01.2001 - 12.2007
No Degree -
Leeward Community College
Esthetician Certification -
Makana Wellness Academy
High School Diploma -
Kalani High School
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