Maliah Rodriguez
Houston,TX
Summary
Experienced in the animal care field- renowned for enhancing pet care at Petsuites and familiar with McDonalds' operations. High knowledge in animal behavior and organizational skills, I significantly reduced wait times and stress levels, ensuring high client and pet satisfaction. Demonstrated exceptional teamwork and communication, embodying professionalism and innovation in every task.
Overview
2
2
years of professional experience
Work History
Pet Pro
Petsuites
Houston, Texas
09.2024 - Current
- Provided exceptional pet care during overnight stays, reducing stress levels for both clients and pets.
- Mitigated potential behavioral issues by implementing consistent routines based on individualized pet requirements.
- Cultivated a reputation as a reliable and professional pet care provider by responding promptly to inquiries, addressing concerns with empathy, and adhering to industry best practices.
- Managed detailed records of each pet''s history, personal preferences, and medical needs in order to provide tailored care.
- Reduced instances of separation anxiety by offering compassionate companionship during owner absences.
- Ensured client satisfaction by maintaining open communication regarding their pets'' needs and progress.
- Contributed to a safe environment by diligently cleaning up after animals both indoors and outdoors, minimizing risks of illness or injury.
- Supported senior pets experiencing age-related challenges with specialized attention focused on maintaining quality of life.
Crew Member
McDonalds
Lithia, FL
08.2023 - 10.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Stocked shelves to organize aisles in assigned department.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
Education
Associate Of Arts - Biology
Lone Star College
Houston, TXCy-Fair High School
Cypress, Texas06.2024
Skills
- Patience and calmness
- Animal behavior
- Creativity and innovation
- Sales and marketing
- Pet first aid
- Communication
- Animal handling
- Organizational skills
- Team collaboration
Timeline
Pet Pro
Petsuites
09.2024 - Current
Crew Member
McDonalds
08.2023 - 10.2023
Associate Of Arts - Biology
Lone Star College
Cy-Fair High School