Maliah A. Huston 04/07/2002
Xenia,Ohio
Summary
- Proven track record of enhancing customer satisfaction and increasing revenue at L.A. Tan through expert upselling and resolution of complaints. Skilled in money management and customer service, demonstrating strong leadership and teamwork. Excelled in creating a hygienic, welcoming environment, contributing to positive client experiences and salon growth.
- Friendly Tanning Consultant with 2 years of success in specialized client services. Comprehensive understanding of tanning facility operations and safety protocols. Extensive knowledge of tanning products and skincare.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Tanning Consultant
L.a. Tan
05.2022 - 10.2024
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Contributed to a positive work culture by collaborating with colleagues, sharing expertise, and actively participating in staff meetings.
Concessions Cashier
Reid Park Golf Course
05.2024 - 08.2024
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Responded to customer complaints to help resolve issues.
- Operated POS systems proficiently for accurate order processing and payment collection.
- Consistently provided friendly service to promote better customer engagement.
Education
Bachelor of Arts - Criminal Justice
Wilmington College
Wilmington12.2024
Skills
- Good Time Management
- Professional in Time of Customer Dissatisfaction
- Business Opening and Closing Procedures
- Customer Service
- Money Management
- Marketing to Customers
- Always Finding Ways of Improvement
- Good Communication with Employers
Timeline
Concessions Cashier
Reid Park Golf Course
05.2024 - 08.2024
Tanning Consultant
L.a. Tan
05.2022 - 10.2024
Bachelor of Arts - Criminal Justice
Wilmington College
Similar Profiles
Lilah AgnoLilah Agno
Sales Representative Assistant Manager at L.A. TanSales Representative Assistant Manager at L.A. Tan
Camryn MathewsCamryn Mathews
Salon Manager at L.A. TanSalon Manager at L.A. Tan
Cora DollenmaierCora Dollenmaier
Sales Associate at L.A. TanSales Associate at L.A. Tan