Dynamic and customer-focused professional with over 4 years of experience in the retail and customer service industry. Currently employed at American Eagle Outfitters, where I have honed my expertise in customer service, point-of-sale (POS) systems, sales generation, and leadership. Known for providing exceptional service and building strong relationships with customers to drive sales and brand loyalty. Possess a proven ability to lead teams, communicate effectively, and contribute to a positive, productive store environment. Adept at understanding customer needs, promoting products, and achieving sales goals, while maintaining a high level of professionalism and efficiency.
Customer-facing role leading a team of 15 Brand Ambassadors. Responsible for representing the brand by actively engaging with customers, and providing exceptional in-store experiences.
Greet and assist customers with product selection, and offering advice from current trends and fashions.
Greet and assist customers with product selection and product knowledge.