Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Malia Jasmyn Bordenkircher

Dixon,CA

Summary

Dynamic and customer-focused professional with over 4 years of experience in the retail and customer service industry. Currently employed at American Eagle Outfitters, where I have honed my expertise in customer service, point-of-sale (POS) systems, sales generation, and leadership. Known for providing exceptional service and building strong relationships with customers to drive sales and brand loyalty. Possess a proven ability to lead teams, communicate effectively, and contribute to a positive, productive store environment. Adept at understanding customer needs, promoting products, and achieving sales goals, while maintaining a high level of professionalism and efficiency.

Overview

2
2
years of professional experience

Work History

Senior Brand Ambassador Lead

American Eagle Outfiters
Vacaville, CA
11.2023 - Current

Customer-facing role leading a team of 15 Brand Ambassadors. Responsible for representing the brand by actively engaging with customers, and providing exceptional in-store experiences.

  • Perform register transactions, overrides, and returns.
  • Maintain the sales floor.
  • Training new brand ambassadors and sharing brand values.

Sales Associate

Rue 21
Vacaville, CA
08.2023 - 06.2024

Greet and assist customers with product selection, and offering advice from current trends and fashions.

  • Generate sales.
  • Fitting room assistance.
  • Prevent asset loss through proper zoning and awareness.

Sales Associate

Bed Bath & Beyond
Vacaville, CA
10.2023 - 01.2024

Greet and assist customers with product selection and product knowledge.

  • Perform register transactions.
  • Maintain an organized sales floor.
  • Inventory.
  • Demonstrated product features and benefits for customers' needs.

Education

High School Diploma -

Dixon High School
Dixon
06-2024

Current Pre-Health Student

Woodland Community College
Woodland

Skills

  • Customer service
  • Sales
  • Leadership
  • BOPIS
  • POS System Proficiency
  • Adaptability
  • Communication
  • Team Collaboration
  • Inventory Management
  • Merchandising and Visual Presentation
  • Market and Industry Knowledge
  • Eager to Learn
  • Bilingual

Languages

Spanish
Professional

References

References available upon request.

Timeline

Senior Brand Ambassador Lead

American Eagle Outfiters
11.2023 - Current

Sales Associate

Bed Bath & Beyond
10.2023 - 01.2024

Sales Associate

Rue 21
08.2023 - 06.2024

High School Diploma -

Dixon High School

Current Pre-Health Student

Woodland Community College
Malia Jasmyn Bordenkircher