MALICA N. JACKSON
St. Louis,Missouri
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staff Nurse
Saint Louis University Hospital
11.2023 - Current
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through meticulous charting and double-checking dosages.
- Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Infusion Nurse
Infectious Diseases P.C.
07.2018 - Current
- Assesses health status by completing a nursing assessment and performing telephone triage then notifies physician of abnormal findings
- Maintains current knowledge of infectious disease nursing by participating in ongoing educational opportunities
- Confers with team (physicians, patient/family, health care personnel, etc.) during the planning process to establish mutual goals
- Administers medications and treatments safely with knowledge of their indications, utilizing nursing and office policies and procedures
- Provides professional nursing care to a specified group of patients in infusion and procedural settings caring for non-hospitalized patients
- Complete training for new/specialty infusion therapies
- Access tunneled ports, perform weekly dressing changes Picc lines
- Plans, evaluates and implements interventions for solving IV related patient care problems
- Other office duties include creating and maintain physician schedule, ordering patient medication, communicating with pharmacy and on-call duties.
Registered Nurse – Travel Nurse
Health Carousel
01.2022 - 11.2023
- Provided direct patient care for critically ill patients and families with complex needs serving Pediatric, PICU and NICU patients.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Managed care from admission to discharge.
Registered Nurse
The Carle Foundation
- 08.2023
- Provided direct patient care for critically ill patients and families with complex needs serving Pediatric, PICU and NICU patients.
Registered Nurse
Atlanticare Regional Medical Center
09.2022 - 12.2022
- Provided direct patient care for critically ill patients and families with complex needs serving ED Overflow, Med/Surg, Orthopedic surgery and Telemetry patients.
Registered Nurse
Atrium Health Carrabus
01.2022 - 08.2022
- Provided direct patient care for critically ill patients and families with complex needs serving Med/Surg, Hematology/Oncology and Telemetry patients.
Registered Nurse
Barnes Jewish Hospital
07.2020 - 04.2022
- Experience with chronic and acute health problems such as MI, arrhythmias, CHF, Cardiac Catheterization, COPD and heart transplants
- Experienced care with Heartmate 2, Heartmate 3, and Heartware LVADs
- Monitoring and interpreting of cardiac telemetry
- High level of autonomy
- Strong clinical judgement
- Knowledge of intravenous therapy for cardiac patient population
- Central and Picc line care.
Registered Nurse
St. Louis Children’s Hospital
08.2021 - 01.2022
- Provided exceptional care to neonates needing complex care such as ventilator management, high risk medications and fluid administration
- Performed whole body cooling, pre/post-surgical care, and assisted with in-unit surgeries
- Attended high risk deliveries, stabilized infants, and admitted to unit
- Educated parents and answered questions about health condition, prognosis and treatment.
Charge Nurse
Ranken Jordan Hospital
09.2015 - 09.2018
- Supervise and support nursing staff while caring for a limited number of patients
- Effectively communicate with staff, physicians, and management
- Ensure adequate staffing and assign patient in accordance with the staffing matrix and acuity of patients
- Oversee the admissions and discharges of patients.
Registered Nurse
Ranken Jordan Hospital
01.2014 - 09.2018
- Perform patient assessments, activities of daily living, participate in care conferences and provide minor Physical Therapy and Occupational Therapy
- Ability to work with patients with tracheostomies, ventilators, and central lines
- Skilled in various medical procedures including lab draws, suctioning, and catheterization.
Adjunct Clinical Instructor
St. Louis Community College
08.2016 - 08.2018
- Provide instruction to students based on the course syllabus
- Provide instruction during hands clinical rotations
- Assist with patient simulation activities
- Provide mentorship, tutoring, and constructive criticism to students.
Nurse Supervisor
Majestic Home Healthcare
02.2015 - 07.2018
- Develop initial care plans for patients
- Make follow-up and weekly visits to in-home and consumer directed care services patients
- Supervise additional nursing staff and unlicensed staff
- Communicate with an interdisciplinary team of providers.
Registered Nurse – PICU
St. Louis Children’s Hospital
11.2014 - 05.2015
- Consulted with physicians and members of the healthcare team to comprehend the patients’ medical issues and evaluated and implemented care plans
- Monitored patient’s vitals and initiated corrective action on an immediate basis
- Administered infusions and monitored special equipment such as ventilators to assess patient’s condition
- Observed changes in patient’s conditions and reported any alarming changes to physician on duty
- Provided emotional support and education to families of patients admitted.
Education
Bachelor of Science, Nursing -
University of Missouri - St. Louis
08.2016
Associate in Applied Science Degree, Nursing -
St. Louis Community College-Forest Park
12.2013
Skills
- Wound Care
- Care Planning
- Medical Recordkeeping
- Chronic Disease Management
- Critical Care
- Patient and Family Advocacy
- Direct Patient Care
- Patient Assessments
Accomplishments
Josie King Patient Safety Hero Award - July, 2023
Certification
- CPR with BLS for health care providers, American Heart Association, 03/2022
- ACLS, American Heart Association, 12/2021
- PALS, American Heart Association, 09/2022
- NRP, American Academy of Pediatrics, 09/2021
Activities Memberships
- Ranken Jordan, Diversity Board Member, 05/2014, 09/2018
- Chi Eta Phi Sorority, Inc- Alpha Chi Chi Chapter, 10/2015, Present
References
Available Upon Request
Timeline
Staff Nurse
Saint Louis University Hospital
11.2023 - Current
Registered Nurse
Atlanticare Regional Medical Center
09.2022 - 12.2022
Registered Nurse – Travel Nurse
Health Carousel
01.2022 - 11.2023
Registered Nurse
Atrium Health Carrabus
01.2022 - 08.2022
Registered Nurse
St. Louis Children’s Hospital
08.2021 - 01.2022
Registered Nurse
Barnes Jewish Hospital
07.2020 - 04.2022
Infusion Nurse
Infectious Diseases P.C.
07.2018 - Current
Adjunct Clinical Instructor
St. Louis Community College
08.2016 - 08.2018
Charge Nurse
Ranken Jordan Hospital
09.2015 - 09.2018
Nurse Supervisor
Majestic Home Healthcare
02.2015 - 07.2018
Registered Nurse – PICU
St. Louis Children’s Hospital
11.2014 - 05.2015
Registered Nurse
Ranken Jordan Hospital
01.2014 - 09.2018
Registered Nurse
The Carle Foundation
- 08.2023
Bachelor of Science, Nursing -
University of Missouri - St. Louis
Associate in Applied Science Degree, Nursing -
St. Louis Community College-Forest Park
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