Malik Abdalla
San Antonio,TX
Summary
Accomplished Manager of Operations at Fruteria La Tropicana, adept in logistics management and fostering team leadership. Streamlined operations, achieving a notable increase in customer satisfaction and consistently meeting financial targets. Proven expertise in strategic planning and operations oversight, enhancing team productivity and ensuring compliance with industry regulations. Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals. Qualified [Desired Position] with proven track record in optimizing operational efficiency and streamlining processes. Successfully led cross-functional teams to achieve organizational goals and enhance productivity. Demonstrated strong leadership and strategic planning skills in dynamic environments. Operations professional with extensive experience in driving operational excellence and implementing innovative solutions. Known for fostering collaborative team environments and delivering consistent results. Expertise in process improvement, project management, and strategic planning. Experienced with driving operational improvements and enhancing team performance through effective management practices. Utilizes process optimization and strategic planning to meet organizational objectives. Track record of fostering collaborative workplace and achieving operational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager of Operations
Fruteria La Tropicana
03.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Enhanced team productivity by providing effective training programs and performance management systems.
Cashier
SeaWorld
10.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Nursing
The University of Texas At San Antonio
San Antonio, TX05.2025
Skills
- Logistics Management
- Decision-Making
- Customer Service
- Staff Management
- Team Leadership
- Operations Management
- Strategic Planning
- Goal Setting
- Inventory Management
- Operations Oversight
- Inventory Control
- Schedule Management
Accomplishments
- Promoted to Manager after 1 year with the company.
- Generated $1 million in first-year cost savings through global sourcing initiatives and business case development.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Certified Manger of operations, Fruteria La Tropicana - 3 and a half years so far.
- Licensed Food Handlers - 5 years
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional
Turkish
Limited Working
Timeline
Manager of Operations
Fruteria La Tropicana
03.2021 - Current
Cashier
SeaWorld
10.2019 - 02.2020
- Certified Manger of operations, Fruteria La Tropicana - 3 and a half years so far.
- Licensed Food Handlers - 5 years
Bachelor of Science - Nursing
The University of Texas At San Antonio
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