Malik Alleyne
Colton,CA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through eight years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
11
11
years of professional experience
Work History
Human Resources Specialist
Department Of Veterans Affairs
05.2023 - Current
- Finalize records in electronic Office of Personnel Management systems for proper classification and categorization.
- Review and prepare all pertinent documents that are submitted by Healthcare professional Trainees and WOC applicants.
- Utilize Office of Academic Affiliation reports to document the proper codes and pay setting for each onboarding resident.
- Consult with the service chiefs and hiring manager to provide timely reports.
- Prepare digital files, physical documents and work requests in compliance with Office of Personnel Management guidelines.
- Conduct background checks, schedule physical appointments and Drug Tests for residents that meet hiring criteria.
- Facilite the standard operating procedures for the human resource assistant and preform tapered tasks at a rate equal to the trainees comprehension.
- Track recruitment metrics and reports on progress with Supervising official to evaluate efforts for success.
- Coordinate with position management to process any modifications to the position number as required.
- Set weekly meetings with the service manager and Human Resources officers to discuss progress reports for health professional trainees.
- Task out scheduling of fingerprinting and background investigation.
- Build tracking systems for the Human Resources assistants to use for the uniform allowance, courtesy request from other facilities, relocation and separations.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Improved office efficiency by effectively managing internal communications and correspondence.
Human Resources Assistant
Veterans Health Administration VHA
08.2022 - Current
- Ensures selectee meets all regulatory and legal obligations for proposed appointments, including eligibility for Federal benefits, probationary prerequisites, and ability to meet special requirements such as security clearances, age or physical prerequisites, or drug testing requirements.
- Facilitate successful policy implementation and enforcement to maintain legal and operational compliance.
- Conduct check-ins with employees to assess workplace health and personnel engagement.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Brief job applicants regarding responsibilities, benefits and schedules to provide job specifications and logistics information.
- Applies pay setting under applicable OPM or internal pay-setting policies; codes staffing actions in accordance with Guide to Process Personnel Actions; and coordinates with payroll personnel to resolve pay issues and ensure timely correction of errors.
- Independently conducts orientation for new appointees as determined appropriate.
- Review completed documents for missing or conflicting applicant information, as required.
- Responsible for processing new employee enrollments, administering the oath of office, and ensuring standards of conduct and government ethics orientation are completed and signed.
- Coordinate with Section chiefs and Human Resource Specialists from all agencies for employee release dates, courtesy requests and transfers.
- Adheres to regulations or agency policy concerning access to printed and electronic files containing sensitive data, which must be protected under the Privacy Act of 1974 provisions and other applicable laws, federal regulations, VA statutes and policy and VHA policy.
Advanced Medical Support Assistant
Veterans Health Administration VHA
08.2020 - 08.2022
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Updated spreadsheets and databases to track, analyze, and report on performance data.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
- Prepared and processed patient referrals and transfer requests.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Answered phone calls and messages for 16-physician Veterans Affairs medical facility, scheduling appointments and handling patient inquiries.
- Act as direct liaison between provider and patient to provide information, answer questions, and respond to requests.
- Participate in and independently follow up on group huddles by sharing data and collaborating with medical teams to ensure continuity of care.
- Built positive rapport with patients to make patients feel comfortable during uncomfortable situations.
Onsite Technician
Stericycle
09.2019 - 08.2020
- Develop and implement project governance, including project change management.
- Ensure compliance with assignment initiatives captures and tracks their specific financial impact.
- Effectively manage and maintain project risks and follow escalation procedures through chain of command.
- Schedule tasks, deadlines, and critical milestones to ensure timely commitments and look for ways to mitigate resource constraints.
- Meets with supporters regularly to communicate assignment progress and discuss prospective objectives.
- Collaborate with Staffing specialists on recruitment activities, including announcement posting, qualifying, and certifying applicants.
- Communicates effectively with internal and external contacts in responding to inquiries by providing explanations of human resource regulations and policies.
- Assists in preparing agency files for appeal to the Board of Equal Employment Opportunity.
- Maintains statistical data necessary to comply with reporting requirements.
- Processes new employee enrollments, administers the oath of office and ensures standards of conduct and government ethics orientation are completed and signed.
- Document accurate notes of merchants visiting the hospital. In addition, retain correct records of the numbers of those entering the hospital and distribute Medical supplies hourly.
- Process requests for assigned specialty areas require knowledge of forms, authorities, action codes, other payment systems, and employee categories.
Security Specialist
Shred-It International
02.2017 - 09.2019
- Responsive to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it.
- Develops and maintains a relationship with the account contact and decision maker to ensure contract renewals and prevent lost business.
- Detail all new hires' initial tasks and answer any queries.
- Gathering and filing all paperwork related to new hires, including contracts and non-disclosure agreements.
- Serves as a Helpful Expert in exceeding customer expectations regularly.
- Ability to maintain confidentiality and practice discretion and caution when handling sensitive information
- Create policies and handbooks that detail company operations.
- Always maintains personal appearance and company vehicle presentation per policies.
- Research and analyze employee documents to determine subsequent consideration.
- Ensures selected candidates meet all regulatory and legal obligations for proposed appointments, including eligibility for Federal benefits, probationary prerequisites, and ability to fulfill special requirements such as security clearances, age or physical conditions or drug testing requirements.
- Notify patrons of promotions and incentives while establishing confirmation of their sensitive data.
- Maintain and manage inventory levels of saleable items and raw materials to maintain adequate levels.
- Daily team meetings to ensure all scheduled orders are fulfilled by the day.
- Monitor department works productivity reports on trends. Implement changes to improve work productivity continually.
- Monitor and ensure that employees are performing their functions safely and productively.
- Dock and undock full/empty trailers for next-day transportation.
- Operates forklifts and performs preventative maintenance on forklifts as required.
- Unloads shredded paper, media, and products from Shred trucks at the assigned branch nightly.
- Consult with supervisors and hiring managers on recruitment/selection requirements, processes, and procedures; conduct in-processing for new employees and provide information on special employee program entitlements.
- Provides administrative assistance to Specialists when conducting a demand-to-bargain discussion/negotiation with union representatives.
Lead Product Manager
Amazon
08.2012 - 02.2017
- Coordinated project planning and execution with team members and team leads.
- Documented user stories, specifications, and product features into detailed work orders to communicate across teams and build mandatory requirements.
- Prioritized roadmap to achieve product goals and metrics.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Compiled product and customer data to generate informed profit projections.
- Reduced project downtime with quality product inspections.
- Sustains quality service by enforcing quality and customer standards.
- Strengthens staff by training employees while preserving a safe, clean work environment.
- Accurately processes personnel actions by identifying and applying appropriate regulatory codes and pay.
- Analyzes factual data, identifies the scope and nature of problems or issues and determines the appropriate action from many alternatives.
- Evaluate and rank applicant qualifications to determine if the merit promotion factors or external recruitment plans meet.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
Education
No Degree - Dentistry (Pre-Dentistry)
Glendale Community College
Glendale, CA12.2025
Certificate - Dental Hygiene
San Bernardino Valley College
San Bernardino, CAHigh School Diploma -
La Sierra High School
Riverside, CA2010
Skills
- Patient Records Maintenance
- Charting Expertise
- Customer Relationship Management
- Workflow Processes
- Complex Problem-Solving
- Judgment and Decision-Making
- Microsoft Excel
- Microsoft Access
- Microsoft Office
- Microsoft Outlook
- Personnel Information Systems
- Social Perceptiveness
Accomplishments
- Recognized for going above and beyond the call of duty.
- First Chair of the Shared Governance Committee
Timeline
Human Resources Specialist
Department Of Veterans Affairs
05.2023 - Current
Human Resources Assistant
Veterans Health Administration VHA
08.2022 - Current
Advanced Medical Support Assistant
Veterans Health Administration VHA
08.2020 - 08.2022
Onsite Technician
Stericycle
09.2019 - 08.2020
Security Specialist
Shred-It International
02.2017 - 09.2019
Lead Product Manager
Amazon
08.2012 - 02.2017
No Degree - Dentistry (Pre-Dentistry)
Glendale Community College
Certificate - Dental Hygiene
San Bernardino Valley College
High School Diploma -
La Sierra High School
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