Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Malik Azhari

McLean,VA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Security Guard 00 Safety LLC

LLC
09.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.

Koons Mechanic Sales

Koons
01.2020 - 01.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Door Dash

DoorDash
01.2019 - 01.2022
  • Conducted detailed flight planning with little notice to exacting standards.
  • Operated aircraft safely and in full compliance with applicable regulations.
  • Participated regularly in meetings, activities, projects, committees and community outreach for aircraft operations.
  • Assisted pilot with all aircraft operations from takeoff to landing.

Education

BBA - Bussiness

Liberty University
Lynchburg, VA
08.2024

Skills

  • Screening Wands
  • Bag Screenings
  • Detailed Activity Logs
  • Flexibility Techniques
  • Cooperative Attitude
  • Effective Working Relationships
  • Knowledge of Supervisory Concepts
  • Profit Target Achievement
  • Persuasive Techniques
  • Charitable Donations

Languages

Spanish
Native or Bilingual
Japanese
Limited Working
Italian
Limited Working

Timeline

Security Guard 00 Safety LLC

LLC
09.2022 - Current

Koons Mechanic Sales

Koons
01.2020 - 01.2022

Door Dash

DoorDash
01.2019 - 01.2022

BBA - Bussiness

Liberty University
Malik Azhari