Malik Bah
Maricopa,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Sanitation Lead
Bashas Distribution Center
05.2023 - Current
- Supervised and directed team of sanitation personnel.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Training in sanitation and cleaning practices.
- Stored chemicals in compliance with State regulations.
Shift Leader
CVS Pharmacy
07.2021 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Warehouse Worker
ANS Warehouse
06.2019 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Education
High School Diploma -
Kent Meridian High School
Kent, WA06.2002
Skills
- Daily Facility Operations
- Constructive Feedback
- Company Quality Standards
- Professional Relationships
- Ability to Be Flexible
- Service Quality
- Personnel Records
- Problem-Solving Skills
- Customer Service Optimization
Timeline
Sanitation Lead
Bashas Distribution Center
05.2023 - Current
Shift Leader
CVS Pharmacy
07.2021 - 07.2023
Warehouse Worker
ANS Warehouse
06.2019 - 06.2021
High School Diploma -
Kent Meridian High School
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