Malik Bell
San Francisco,CA
Summary
- Highly motivated StrategicRegional Account Manager with exceptional analysis and leadership skills. Known for success in client retention and goals achievement.
- Focused Regional Security Account Manager bringing 5 years of experience supporting organizational efforts in uniquely challenging locations. Dedicated to strategic planning and delivery of large-scale objectives, while maintaining highest levels of integrity and respect. Adept at facilitating attainment of complex goals in environments ranging from corporate to the field.
- Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings and reviewing CCTV footage for signs of suspicious activity.
- Adept at improving security policies, reducing incidents such as unauthorized access and improving overall facility security. History of achieving recognition as a strong performer and exceptional security leader.
Overview
4
4
years of professional experience
Work History
Strategic Regional Account Manager
Allied Universal Security Services
San Francisco, CA
05.2023 - Current
- Developed and executed strategic account plans to drive results and exceed client expectations.
- Fostered strong relationships with key clients through regular communication and personalized account management, resulting in a customer satisfaction.
- Led cross-functional teams to successfully implement complex projects and initiatives, resulting in improved operational efficiency.
- Ensured payroll, communication, and administration duties were accurate.
- Accounts grossing in 1.5 Million dollar account was under my scope.
- Built fluid robust security teams to tackle problems.
- Developed and implemented strategic account plans for key clients.
- Collaborated with cross-functional teams to develop innovative solutions for customers.
- Implemented strategies to drive growth and profitability of accounts.
- Taught multiple teams strategic strategies to drive results.
- Communicated account status regularly and escalated business concerns to senior leadership team.
Lead Security Supervisor
Pinkerton Security Services
San Francisco, CA
08.2019 - 05.2022
- Responsible for overseeing security operations, ensuring safety and compliance regulations are met.
- Supervised and trained a team of Security Officers in policy enforcement, emergency response protocols, and customer service techniques.
- Monitored CCTV systems to identify potential threats or suspicious activity.
- Conducted investigations into incidents involving theft, vandalism, or other criminal activities.
- Coordinated with local law enforcement agencies on security matters when necessary.
- Developed and implemented comprehensive security plans for special events or VIP visits to the facility.
- Actively participated in meetings with senior management to discuss current security initiatives.
- Analyzed data from various sources to identify patterns that could indicate potential risks.
Education
Associate of Arts - Emergency Medical Technology
Merritt College
Oakland, CA06.2020
Associate of Science - Business Administration And Management
Diablo Valley College
Pleasant Hill, CA06.2018
Skills
- Concealed Carry Weapon Permit (CCW)
- Exposed Firearms Permit
- Emergency Management
- Staffing Oversight
- CPR/First-aid Certified
- Expense Tracking
- Strategic Planning
- Customer and Vendor Relations
- KPI Tracking
- Program Administration
- Quality Assurance
- CCTV Experience
Timeline
Strategic Regional Account Manager
Allied Universal Security Services
05.2023 - Current
Lead Security Supervisor
Pinkerton Security Services
08.2019 - 05.2022
Associate of Arts - Emergency Medical Technology
Merritt College
Associate of Science - Business Administration And Management
Diablo Valley College
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