Malik Billings-el
Baltimore,MD
Summary
Adept at ensuring safe and efficient patient transportation, I excelled at Sinai Hospital of Baltimore by enhancing service delivery and patient care. Leveraging strong communication and organizational skills, I significantly contributed to team performance and customer satisfaction. Recognized for exceptional service, my expertise includes safe patient handling and fostering collaborative work environments.
Overview
18
18
years of professional experience
Work History
Patient Transportation
Sinai Hospital of Baltimore
, MD
09.2008 - 10.2024
- Assisted hospital staff with patient care duties by providing patient transportation or setting up traction.
- Managed patient transportation requests and provided accurate information to clients.
- Coordinated patient transportation needs prior to appointments.
- Coordinated patient transportation services to ensure timely arrival at appointments.
- Provided patient transportation when necessary using wheelchair-accessible vehicles or stretchers if required.
McDonald's
Maintenance / evs
Baltimore, MD
08.2020 - 07.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided technical advice to clients on environmental compliance, monitoring and reporting requirements.
Warehouse Worker
Amazon warehouse
Baltimore, MD
11.2017 - 01.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Grossing Guard
Crossing guard
Baltimore, MD
01.2011 - 12.2012
- Ensured safe passage of pedestrians, bicyclists, and motorists across intersections.
- Monitored traffic flow to ensure compliance with traffic regulations.
- Informed motorists and pedestrians of safety protocols when crossing streets.
- Provided assistance to children in crossing the street safely.
- Maintained communication with local police department regarding any incidents or violations observed during shift.
- Assisted school personnel in controlling student behavior while crossing streets.
- Observed and reported any suspicious activity occurring near schools or crossings to proper authorities.
Warehouse Worker
Sears
Hunt Valley, Maryland
04.2008 - 09.2008
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Performed cycle counts to maintain accurate inventory records.
McDonald's
Cooker
Baltimore, Maryland
10.2006 - 03.2008
- Checked the quality of raw and cooked foods to ensure that standards were met.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Maintained sanitation, health and safety standards in work areas.
- Stocked and restocked supplies as needed throughout shift.
- Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
- Monitored food distribution to ensure that meals were delivered on time and at proper temperatures.
- Inspected all serving stations for cleanliness and organization prior to meal service.
- Ensured that all food items were prepared according to company specifications and recipes.
- Kept records of the quantities of food used on daily basis.
Education
High School Diploma -
Carver Vocational Technical High School
06-2007
Skills
- Safe Patient Transportation
- Patient transportation
Timeline
McDonald's
Maintenance / evs
08.2020 - 07.2021
Warehouse Worker
Amazon warehouse
11.2017 - 01.2018
Grossing Guard
Crossing guard
01.2011 - 12.2012
Patient Transportation
Sinai Hospital of Baltimore
09.2008 - 10.2024
Warehouse Worker
Sears
04.2008 - 09.2008
McDonald's
Cooker
10.2006 - 03.2008
High School Diploma -
Carver Vocational Technical High School