Malik Bolden Beckett
Queens,NY
Summary
Compassionate individual with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Health Aide
Attending Home Care
2024.01 - Current
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Personal Trainer
Limitless Fitness
2023.06 - Current
- Improved client fitness levels by designing and implementing personalized workout plans tailored to individual needs.
- Boosted overall gym membership retention rates through consistent follow-up and exceptional client support.
- Delivered high-quality group fitness classes, ensuring a safe and enjoyable experience for all participants.
Kickboxing Instructor
Hooked Kickboxing
2022.06 - 2022.12
- Improved student performance by incorporating kickboxing techniques and personalized training programs.
- Increased member retention through consistent feedback, encouragement, and progress tracking.
- Fostered strong client relationships through excellent communication skills, leading to positive word-of-mouth referrals.
- Maintained clean, organized gym spaces for efficient class setup and breakdown procedures.
Warehouse Associate
Amazon
2020.06 - 2022.11
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Front Desk Representative
Crunch Fitness
2021.03 - 2021.06
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
- Assisted in training new team members, increasing staff competency and professionalism.
- Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
- Handled group bookings proficiently, streamlining event planning logistics for clients.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
High School Diploma -
Queens Vocational And Technical High School
Long Island, NY06.2018
Skills
- Medication Administration
- New York Driver's License
- Nutrition management
- Interpersonal Communication
- Personal Hygiene Assistance
- Fitness instruction
- Service Marketing
- Activity Planning
- Front Office Management
- Order Fulfillment
- Warehouse Organization
- Inventory Tracking
Certification
- CHHA - Certified Home Health Aide
- CPR License- December 2023-December 2025
References
References available upon request
Timeline
Home Health Aide
Attending Home Care
2024.01 - Current
Personal Trainer
Limitless Fitness
2023.06 - Current
Kickboxing Instructor
Hooked Kickboxing
2022.06 - 2022.12
Front Desk Representative
Crunch Fitness
2021.03 - 2021.06
Warehouse Associate
Amazon
2020.06 - 2022.11
High School Diploma -
Queens Vocational And Technical High School
- CHHA - Certified Home Health Aide
- CPR License- December 2023-December 2025
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