Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Malik Brown

Fort Worth,TX

Summary

Dynamic and results-oriented professional with a proven track record at QuikTrip, excelling in customer service and data entry. Leveraged expert computer skills and a collaborative teamwork approach to enhance operational efficiency and improve customer satisfaction. Demonstrates exceptional attention to detail and strong interpersonal abilities, contributing to a positive and productive work environment.

Overview

4
4
years of professional experience

Work History

Assistant

QuikTrip
09.2022 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Welcomed guests with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Facilitated multiple facets of managerial tasks.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

Clerk

QuikTrip
04.2021 - 09.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Streamlined document retrieval, meticulously filing documents both physically and electronically.
  • Enhanced team morale, organizing staff events and fostering positive work environment.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.

Education

Associate Of Engineering - Mechanical Engineering

Tarrant County College
Fort Worth, TX

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Data entry
  • Problem-solving
  • Workload management
  • File and record keeping
  • Administrative duties
  • Basic mathematics
  • File management
  • Document preparation
  • Decision-making
  • Project Support
  • Basic accounting
  • Business correspondence
  • Expense reporting
  • Expert in computer software
  • Record keeping
  • Inventory management
  • Workflow optimization
  • Customer service
  • Multitasking Abilities
  • Active listening
  • Professional and mature
  • Excel spreadsheets
  • Filing and data archiving
  • Proofreading
  • Written communication
  • Logistical planning
  • Report writing

Accomplishments

  • Supervised team of 7 staff members at a time.

Timeline

Assistant

QuikTrip
09.2022 - Current

Clerk

QuikTrip
04.2021 - 09.2022

Associate Of Engineering - Mechanical Engineering

Tarrant County College
Malik Brown