Demonstrate excellent knowledge of local routes, minimizing delivery time and optimizing efficiency
Successfully teach new drivers how to use the company equipment and the laws of the road as a truck driver
Proven ability to communicate effectively with both team members and customers
Implemented and maintained effective vehicle maintenance schedule, reducing breakdowns and increasing overall fleet productivity
Transport and deliver product loads safely, responsibly and on-time to designated locations
Attend monthly safety meetings
Extensive knowledge of safety regulations and standards
Follow all state and national large truck driving safety regulations and standards
Ability to work within a team setting to meeting project deadlines and adapt to evolving environments
Independent Property Desk Adjuster
TelaClaims
12.2023 - 06.2024
Investigated and analyzed property damage claims to determine coverage, liability, and damages.
Provided detailed estimates of repair costs for damaged properties.
Worked with clients to ensure timely completion of paperwork and claim processing.
Negotiated settlements with claimants while adhering to company standards and procedures.
Developed strategies for resolving complex claims efficiently and cost-effectively.
Collaborated with other departments within the organization to ensure compliance with all applicable laws and regulations.
Communicated regularly with clients regarding status updates on their claims.
Field Adjuster Apprentice
The Best Claims Solutions
, CO
02.2023 - 08.2023
Visited claimant's homes with Field Adjuster to inspect damages, take photos, and collect evidence.
Assisted in assessing damages to property, interior, and personal possessions due to natural disasters or other causes.
Utilized tools and equipment such as a shingle gauge, pitch gauge, digital moisture meter, and a ladder.
Assisted in drafting detailed reports outlining all pertinent facts surrounding each claim, including estimates of repair costs or replacement values.
Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
Team Leader
Lowe's
Chamblee, GA
10.2016 - 01.2020
Greet customers, answer questions, resolve customer complaints, build product engagement and provide excellent customer service
Ability to work in a team setting to meet deadlines and sales goals
Ability to interact with upper management daily about productivity, deadlines and projects
Led a team of 10 individuals, managing workflow and ensuring project milestones were achieved
Trained and mentored 30+ new team members, resulting in improved productivity and performance
Demonstrated exceptional problem-solving skills, resolving conflicts and finding solutions to complex issues
Utilized company tools such as saws, drills, jackhammers, etc
Extensive knowledge of company policies and safety procedures
Residential Construction Worker
All N' One Fencing and Home Repair
Decatur, GA
05.2018 - 05.2019
Inspected sites before and after construction projects.
Extensive experience in residential construction, including roofing, drywall installation, texturizing and painting, cabinet installation, and flooring installation.
Maintained accurate records documenting project progress throughout the duration of each job, including taking photos.
Skilled in operating various construction tools and equipment, such as power saws, nail guns and ladders.
Strong understanding of safety regulations and ensuring compliance throughout construction projects.