Summary
Overview
Work History
Education
Skills
Timeline
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Malik Carter

Duluth,GA

Summary

Dynamic sales professional with a proven track record of driving revenue growth and expanding customer bases, notably achieving over $550,000 in sales for Power Home Remodeling Group within 8 months. Expert in relationship building and customer engagement, leveraging interpersonal communication skills and cold-calling techniques to exceed sales targets and foster client loyalty. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

14
14
years of professional experience

Work History

Salesperson

Power Home Remodeling Group
05.2023 - 08.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively. Over $550,000 in sales for the company in 8 months
  • Participated in door to door sales for the first 3 months of the job to expand the company's client base.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Implemented effective sales strategies to maximize revenue generation.
  • Negotiated prices, terms of sales and service agreements.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Developed relationships with clients for increased loyalty and repeat business.

Salesperson

Spectrtum Internet
03.2023 - 05.2023
  • Door to door sales to effectively communicate and persuade customers to switch current internet providers.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Negotiated prices, terms of sales and service agreements.
  • Achieved or exceeded company-defined sales quotas.

Life Insurance Agent

Symmetry Financial Group
10.2022 - 03.2023
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.

Owner/Manager

Live On Broadway Studio
07.2021 - 10.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Social Media and Marketing Coordinator
  • Head Audio Engineer
  • Financial Billing/Accounting/Taxes Management

Grow Technician

The Stone Dispensary
02.2019 - 09.2022
  • Manages 500k+ worth of product and merchandise
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

House Painter

Painting For People
01.2018 - 02.2019
  • Responsible for proper use of commerical coating systems, having completed 200 newly built apartments projects
  • Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
  • Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
  • Completed interior and exterior painting for variety of residential areas.
  • Used brushes, spray guns and paint rollers to paint surfaces.

Fire Protection Specialist

Averus Fire Service
06.2017 - 12.2017
  • Assisted clients with obtaining permits and certifications related to fire protection requirements, ensuring timely project completion.
  • Evaluated the performance of installed fire protection systems during routine inspections, making necessary adjustments to ensure optimal functionality.
  • Investigated incidents involving fires or hazardous materials to determine root causes and develop preventative measures for future occurrences.
  • Conducted training sessions on fire safety practices for employees at multiple companies, increasing overall awareness and preparedness.

Delivery Driver

Pizza Hut
09.2016 - 12.2017
  • Delivered food to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Flexibility in adjusting in real time to the needs of the restaurant

Restaurant Server

Deli Zone
09.2014 - 04.2017
  • Handled food orders in a fast paced environment
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Marketing Intern

Shane Co.
12.2013 - 08.2014
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Researched competitor trends and interpreted findings to report conclusions to supervisors.

Cashier, Cook

KFC Restaurant
01.2011 - 08.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Bachelor of Arts - Graphic Design

Metropolitan State University of Colorado
Denver, CO
06.2017

Graphic Design

San Marcos State University
San Marcos, CA
12.2013

High School Diploma -

Smoky Hill High School
Aurora, CO
05.2013

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement
  • Networking
  • Sales Presentations
  • Cold-calling
  • Closing Techniques
  • Customer Service
  • Interpersonal communication skills
  • Territory Growth

Timeline

Salesperson

Power Home Remodeling Group
05.2023 - 08.2024

Salesperson

Spectrtum Internet
03.2023 - 05.2023

Life Insurance Agent

Symmetry Financial Group
10.2022 - 03.2023

Owner/Manager

Live On Broadway Studio
07.2021 - 10.2022

Grow Technician

The Stone Dispensary
02.2019 - 09.2022

House Painter

Painting For People
01.2018 - 02.2019

Fire Protection Specialist

Averus Fire Service
06.2017 - 12.2017

Delivery Driver

Pizza Hut
09.2016 - 12.2017

Restaurant Server

Deli Zone
09.2014 - 04.2017

Marketing Intern

Shane Co.
12.2013 - 08.2014

Cashier, Cook

KFC Restaurant
01.2011 - 08.2014

Bachelor of Arts - Graphic Design

Metropolitan State University of Colorado

Graphic Design

San Marcos State University

High School Diploma -

Smoky Hill High School
Malik Carter