Malik Carter
Duluth,GA
Summary
Dynamic sales professional with a proven track record of driving revenue growth and expanding customer bases, notably achieving over $550,000 in sales for Power Home Remodeling Group within 8 months. Expert in relationship building and customer engagement, leveraging interpersonal communication skills and cold-calling techniques to exceed sales targets and foster client loyalty. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
14
14
years of professional experience
Work History
Salesperson
Power Home Remodeling Group
2023.05 - 2024.08
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively. Over $550,000 in sales for the company in 8 months
- Participated in door to door sales for the first 3 months of the job to expand the company's client base.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed relationships with clients for increased loyalty and repeat business.
Salesperson
Spectrtum Internet
2023.03 - 2023.05
- Door to door sales to effectively communicate and persuade customers to switch current internet providers.
- Expanded customer base through targeted prospecting and networking efforts.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Negotiated prices, terms of sales and service agreements.
- Achieved or exceeded company-defined sales quotas.
Life Insurance Agent
Symmetry Financial Group
2022.10 - 2023.03
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Owner/Manager
Live On Broadway Studio
2021.07 - 2022.10
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Social Media and Marketing Coordinator
- Head Audio Engineer
- Financial Billing/Accounting/Taxes Management
Grow Technician
The Stone Dispensary
2019.02 - 2022.09
- Manages 500k+ worth of product and merchandise
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
House Painter
Painting For People
2018.01 - 2019.02
- Responsible for proper use of commerical coating systems, having completed 200 newly built apartments projects
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential areas.
- Used brushes, spray guns and paint rollers to paint surfaces.
Fire Protection Specialist
Averus Fire Service
2017.06 - 2017.12
- Assisted clients with obtaining permits and certifications related to fire protection requirements, ensuring timely project completion.
- Evaluated the performance of installed fire protection systems during routine inspections, making necessary adjustments to ensure optimal functionality.
- Investigated incidents involving fires or hazardous materials to determine root causes and develop preventative measures for future occurrences.
- Conducted training sessions on fire safety practices for employees at multiple companies, increasing overall awareness and preparedness.
Delivery Driver
Pizza Hut
2016.09 - 2017.12
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Flexibility in adjusting in real time to the needs of the restaurant
Restaurant Server
Deli Zone
2014.09 - 2017.04
- Handled food orders in a fast paced environment
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Marketing Intern
Shane Co.
2013.12 - 2014.08
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
Cashier, Cook
KFC Restaurant
2011.01 - 2014.08
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Arts - Graphic Design
Metropolitan State University of Colorado
Denver, CO06.2017
Graphic Design
San Marcos State University
San Marcos, CA12.2013
High School Diploma -
Smoky Hill High School
Aurora, CO05.2013
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Sales Presentations
- Cold-calling
- Closing Techniques
- Customer Service
- Interpersonal communication skills
- Territory Growth
Timeline
Salesperson
Power Home Remodeling Group
2023.05 - 2024.08
Salesperson
Spectrtum Internet
2023.03 - 2023.05
Life Insurance Agent
Symmetry Financial Group
2022.10 - 2023.03
Owner/Manager
Live On Broadway Studio
2021.07 - 2022.10
Grow Technician
The Stone Dispensary
2019.02 - 2022.09
House Painter
Painting For People
2018.01 - 2019.02
Fire Protection Specialist
Averus Fire Service
2017.06 - 2017.12
Delivery Driver
Pizza Hut
2016.09 - 2017.12
Restaurant Server
Deli Zone
2014.09 - 2017.04
Marketing Intern
Shane Co.
2013.12 - 2014.08
Cashier, Cook
KFC Restaurant
2011.01 - 2014.08
Bachelor of Arts - Graphic Design
Metropolitan State University of Colorado
Graphic Design
San Marcos State University
High School Diploma -
Smoky Hill High School
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