Malik Clay
Dallas,TX
Summary
Dedicated and detail-oriented professional with experience in customer service, retail, warehouse operations, and leadership. Proven ability to manage inventory, lead teams, and provide excellent customer experiences. Skilled in logistics, stocking, and team coordination, with a strong work ethic and adaptability in fast-paced environments. Seeking an opportunity to leverage my expertise in a dynamic workplace.
Overview
7
7
years of professional experience
Work History
Shift Leader
Walgreens
06.2023 - 09.2024
- Managed daily store operations and team workflows
- Handled store inventory, merchandising, and organization
- Led and trained team members to improve performance
- Ensured customer satisfaction by resolving issues promptly
- Performed opening/closing duties and cash management
- Worked with management to improve store procedures
- Created staff schedules and managed payroll tasks
Inventory Control Specialist
Dollar General
12.2021 - 04.2023
- Maintained store inventory levels and organized products according to store standards
- Operated warehouse equipment including pallet jacks and inventory scanners
- Coordinated with vendors on shipment deliveries and resolved discrepancies
- Monitored product quality and managed rotation of perishable items
- Trained new team members on inventory procedures and safety protocols
- Used inventory software to track stock levels and process orders
- Provided friendly customer service and helped locate products
Order Fulfillment Specialist
Mitchell Distributing Company
09.2020 - 10.2021
- Accurately picked and packed beverage products to ensure timely and efficient distribution.
- Maintained a clean, organized, and safe warehouse environment in compliance with company standards.
- Operated warehouse equipment safely and efficiently to support daily operations.
- Performed quality checks on products before packaging and shipment.
- Collaborated with team members to enhance workflow efficiency and minimize errors.
- Assisted with inventory tracking and stock replenishment to maintain accurate supply levels.
- Adhered to safety protocols and operational guidelines to ensure a secure work environment
Order Fulfillment Specialist
Saddle Creek Logistics
02.2019 - 07.2020
- Accurately picked and packed beverage, food, retail, and healthcare products to ensure timely and efficient distribution.
- Maintained a clean, organized, and compliant warehouse environment by following operational standards and industry safety regulations.
- Operated warehouse equipment, including pallet jacks and forklifts, safely and efficiently to support order fulfillment and inventory movement.
- Conducted quality control checks to ensure all packaged products met company and client specifications before shipment.
- Collaborated with team members and supervisors to streamline workflow, enhance efficiency, and minimize errors in order processing.
- Assisted with inventory tracking and stock replenishment to maintain accurate records and ensure product availability.
- Followed strict safety protocols and operational procedures to uphold a secure and hazard-free work environment.
Inventory Control Specialist
Wal-Mart Supercenter
08.2017 - 02.2019
- Restock shelves and displays to ensure products are available and neatly arranged for customers.
- Monitor inventory levels and report low or out-of-stock items to management for replenishment.
- Organize merchandise to maintain a clean, visually appealing, and accessible store layout.
- Unload and sort deliveries, verifying accuracy and placing items in designated storage areas.
- Update price tags and labels to ensure correct pricing and product identification.
- Rotate stock using the FIFO (First In, First Out) method to prevent expired or outdated products.
- Maintain store cleanliness by keeping aisles, shelves, and stock areas tidy and free of obstructions.
- Assist customers by helping them locate items and providing basic product information.
- Follow safety procedures by properly handling heavy lifting, operating equipment safely, and adhering to OSHA guidelines.
- Collaborate with team members and managers to ensure efficient stocking and workflow.
Education
Diploma -
Shannon High School
05.2014
Skills
- Exceptional customer service and communication skills
- Strong leadership and team management abilities
- Inventory management and retail operations expertise
- Efficient stock handling and warehouse logistics experience
- Forklift operation and warehouse safety compliance
- Computer proficiency (Microsoft Office, inventory tracking systems)
- Shift checklists
- Equipment troubleshooting
- Sales reporting
- Shift paperwork completion
- Flexible schedule
- Team leadership
Certifications And Additional Qualifications
- Forklift Certification (if applicable)
- Customer Service Excellence Training (if applicable)
- Leadership & Team Management Training (if applicable)
Timeline
Shift Leader
Walgreens
06.2023 - 09.2024
Inventory Control Specialist
Dollar General
12.2021 - 04.2023
Order Fulfillment Specialist
Mitchell Distributing Company
09.2020 - 10.2021
Order Fulfillment Specialist
Saddle Creek Logistics
02.2019 - 07.2020
Inventory Control Specialist
Wal-Mart Supercenter
08.2017 - 02.2019
Diploma -
Shannon High School
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Cyntia RamseyCyntia Ramsey
Senior Pharmacy Technician at WalgreensSenior Pharmacy Technician at Walgreens
Toni YoungbloodToni Youngblood
Licensed Realtor at DFW Britestar Realty PLLCLicensed Realtor at DFW Britestar Realty PLLC