Malik Coleman
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Behavior Health Technician
Buena Vista Drug and Alcohol Recovery Center
09.2024 - Current
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Facilitated skill-building groups aimed at improving social functioning among patients struggling with interpersonal difficulties.
Milieu Supervisor
Via Linda Behavioral Hospital
08.2023 - 07.2024
- Streamlined documentation processes for increased efficiency in tracking client progress and maintaining compliance with regulations.
- Fostered a culture of continuous improvement by encouraging staff input, responding to feedback, and implementing changes as needed to optimize program outcomes.
- Coordinated with multidisciplinary teams to provide comprehensive care tailored to each client''s specific needs.
- Developed individualized care plans addressing the unique needs of each client to promote overall wellbeing.
- Managed daily operations to ensure a safe, clean, and nurturing milieu for clients and staff.
- Served as a liaison between management staff throughout the organization to ensure seamless coordination of services across departments.
- Provided ongoing training and professional development opportunities to staff members, enhancing their skills and expertise.
- Provided leadership, guidance and support to staff members.
Mental Health Technician
Via Linda Behavioral Hospital
04.2023 - 08.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
Behavior Health Specialist Supervisor
Oasis Behavioral Health Hospital
07.2022 - 04.2023
- Conducted thorough assessments of clients'' mental health status to identify areas requiring targeted interventions.
- Promoted a strengths-based approach to care by encouraging clients to recognize and build upon their existing capabilities for positive change.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
Juvenile Probation Officer
Saint Joseph County Juvenile Justice Center
01.2019 - 12.2022
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Established positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
- Promoted department's mission and procedures to community organizations, school officials and law enforcement.
- Enhanced community safety by closely monitoring and supervising juveniles on probation, ensuring compliance with court-ordered conditions.
- Supervised caseload of survivors in juvenile justice system to address and support unique needs of these clients.
- Collaborated with police detectives, child welfare organizations and district attorneys to resolve cases and protect juvenile individuals.
- Coordinated with mental health professionals to address substance abuse concerns and emotional well-being among juveniles under supervision.
- Assisted young people in developing realistic goals for their future while supporting them throughout the process of achieving those objectives.
- Investigated juveniles' activities, school attendance and employment.
- Improved juvenile probation outcomes by implementing evidence-based practices and individualized case management plans.
- Visited homes of youth offenders and resolved family issues.
- Testified in court proceedings as needed, providing clear recommendations based on thorough evaluations and knowledge of best practices in juvenile justice.
Environmental Services Associate
Memorial Hospital
02.2021 - 07.2022
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
Electronic Monitoring Case Manager Lead
Saint Joseph County Juvenile Justice Center
05.2019 - 05.2022
- Manage a diverse group of youth in the criminal justice system to help them reenter and function in society.
- Testify at Court Hearings
- Daily GPS monitoring probationers
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Improved community safety through proactive risk assessment and management of high-risk offenders.
- Conducted thorough pre-sentence investigations and prepared detailed reports for the courts, aiding informed decision making.
Head Freshman Football Coach
Riley High School
05.2018 - 08.2019
- Analyzed opposing teams'' strategies in-depth, preparing our players with customized game plans that capitalized on opponents'' weaknesses while mitigating their strengths.
- Coordinated with school administration to ensure compliance with all relevant athletic and academic regulations, maintaining the integrity of our program at all times.
- Mentored student-athletes on character development and leadership qualities, fostering an environment of integrity both on and off the field.
- Established open lines of communication with parents, addressing concerns and keeping them informed about their child''s progress within the program.
- Utilized video analysis tools to evaluate individual player performance, identifying areas for improvement and devising tailored training programs accordingly.
- Collaborated with assistant coaches to create comprehensive game plans that led to multiple victories throughout the season.
- Cultivated a culture of sportsmanship and fair play among team members, consistently emphasizing the importance of mutual respect toward opponents and officials alike.
Coach Counselor
Rite of Passage
10.2018 - 05.2019
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Supervision and mentorship of male youth in the criminal justice center
- Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
- Inspired personal growth by helping mentees set achievable goals and providing guidance on how to reach them.
- Created a safe space for open discussion about sensitive topics such as substance abuse or mental health concerns without judgment.
Store Supervisor
Krogers
06.2018 - 10.2018
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Marketing Coordinator
University of Saint Francis
10.2017 - 05.2018
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Planned and executed internal and external marketing events.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
Store Manager
Scrub Mart
05.2017 - 05.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased sales revenue by developing and implementing strategic sales plans and forecasts.
- Increased sales revenue by implementing effective sales strategies and fostering strong customer relationships.
Personal Trainer
T2 Sports Performance
05.2017 - 05.2018
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
Education
Bachelor of Arts - Public Relations
University Of Saint Francis
Fort Wayne, IN05-2018
Skills
- Problem-solving
- Interpersonal communication
- Creativity
- Critical thinking
- writing
- Leadership
- Empathy
- Data analysis
- Collaboration
- Active listening
- adaptability
Accomplishments
- Orchestrated partnerships with the University of Notre Dame Trio's Talent Search.
- Created program activities for kids placed in the juvenile detention center.
- Event Planning
- Participated in Community service at the Salvation Army Kroc Center, South Bend.
Timeline
Behavior Health Technician
Buena Vista Drug and Alcohol Recovery Center
09.2024 - Current
Milieu Supervisor
Via Linda Behavioral Hospital
08.2023 - 07.2024
Mental Health Technician
Via Linda Behavioral Hospital
04.2023 - 08.2023
Behavior Health Specialist Supervisor
Oasis Behavioral Health Hospital
07.2022 - 04.2023
Environmental Services Associate
Memorial Hospital
02.2021 - 07.2022
Electronic Monitoring Case Manager Lead
Saint Joseph County Juvenile Justice Center
05.2019 - 05.2022
Juvenile Probation Officer
Saint Joseph County Juvenile Justice Center
01.2019 - 12.2022
Coach Counselor
Rite of Passage
10.2018 - 05.2019
Store Supervisor
Krogers
06.2018 - 10.2018
Head Freshman Football Coach
Riley High School
05.2018 - 08.2019
Marketing Coordinator
University of Saint Francis
10.2017 - 05.2018
Store Manager
Scrub Mart
05.2017 - 05.2018
Personal Trainer
T2 Sports Performance
05.2017 - 05.2018
Bachelor of Arts - Public Relations
University Of Saint Francis
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