MALIK DANIEL
JACKSONVILLE,FL
Summary
Results driven customer/patient care professional with over 7 years of experience in retail operations, emergency medical services, leadership, and customer relations. Proven ability to lead teams, improved work efficiency, resolve customer/patient concerns, and ability to perform in fast paced environments. Recognized for strong communication skills, problem solving abilities, adaptability, and organizational skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician (EMT)
MMT Ambulance
Jacksonville, FL
01.2025 - Current
- Provide emergency medical care and patient assessments in pre-hospital settings.
- Monitor patient conditions and communicate effectively with hospitals and medical staff.
- Operate emergency vehicles safely while responding to emergency and non emergency calls.
- Maintain accurate patient care documentation.
- Deliver compassionate patient care while remaining calm under pressure.
Retail Associate
Walmart Supermarket
Jacksonville, FL
01.2019 - 01.2025
- Led store reset and merchandising projects to improve store presentation and inventory accuracy.
- Trained and mentored new associates on company procedures and customer service standards.
- Helped customers in sporting goods department, regulated ammunition sales while following company and legal policies.
- Maintained inventory accuracy through stocking and inventory control.
- Consistently exceeded customer service expectations in a fast paced retail environment.
Retail Associate
Harveys Supermarket
Jacksonville, FL
01.2018 - 01.2019
- Delivered Great customer service While assisting hundreds of customers weekly.
- Operated cash registers accurately while handling cash and electronic transactions.
- Stocked merchandise and maintained organized sales floors.
- Assisted customers with loading groceries and purchases in vehicles and retrieving shopping carts while maintaining a clean parking lot.
Education
Fire Fighter - Emergency Medical Services
Florida State College
Jacksonville, FL12.2025
Emergency Medical Technician (EMT) - Emergency Medical Services
Florida State College
Jacksonville, FL08.2021
High School Diploma -
Bridge To Success Academy
Jacksonville, FL05.2018
Skills
- Leadership
- Team management
- Emergency medical care
- Patient care
- Customer Service
- Conflict resolution
- Inventory management
- Organization
- Adaptability
- Project leadership
Certification
- National Registry EMT
- Florida EMT License
- CPR/BLS Certified
- FEMA ICS Certifications
Timeline
Emergency Medical Technician (EMT)
MMT Ambulance
01.2025 - Current
Retail Associate
Walmart Supermarket
01.2019 - 01.2025
Retail Associate
Harveys Supermarket
01.2018 - 01.2019
Fire Fighter - Emergency Medical Services
Florida State College
Emergency Medical Technician (EMT) - Emergency Medical Services
Florida State College
High School Diploma -
Bridge To Success Academy