MALIK DANIEL ALOMAR
Bronx,NY
Summary
Dedicated professional with over 8 years of experience across multiple industries including finance, human resources, customer care, and the aviation industry. Demonstrated strengths in customer/client services, financial services, time management, and trend tracking. Skilled troubleshooter with a proven track record of building successful solutions. Excellent verbal and written communication skills and a strong background in cultivating positive relationships. Committed to a collaborative approach and delivering excellence in all endeavors.
Overview
6
6
years of professional experience
Work History
Check Processing Analyst (Contracted Consultant)
Intesa Sanpaolo Bank
05.2023 - Current
- Ensuring customer accounts are credited with appropriate funds availability schedule
- Delivered exceptional service with friendly approach to retain and acquire customers
- Assist with general inquiry/correspondence related to account transactions
- OFAC Verification via all customer payments and sanctions
- Reduced errors with regular financial reviews and audits
Fraud Prevention Analyst (Contracted Consultant)
Flagstar Bank
09.2022 - 05.2023
- Researched clients from around world to verify legality of customer banking and control bank liability
- Utilized various software systems to research, analyze, and document client information
- Identified potential risks associated with clients and escalated issues as necessary
- Assisted in development of internal policies and procedures related to KYC requirements
- Maintained updated knowledge of anti-money laundering AML and KYC regulations
- Analyzed large amounts of data to find patterns of fraud and anomalies.
Employee Data Management Analyst (Contracted Consultant)
BNP Paribas
06.2022 - 09.2022
- Assisted new employees with paperwork, benefits enrollment, and technology setup (US, Canada, Mexico, Europe and Asia)
- Collaborated with hiring managers to ensure timely completion of new hire tasks
- Presented regular reports on effectiveness of current onboarding strategies at company meetings
- Provided ongoing support to new hires after their initial onboarding period was completed
- Created and maintained employee files, ensuring accuracy and compliance
Onboarding & Payroll Analyst (Contracted Consultant)
UBS Arena
11.2021 - 04.2022
- Ran payroll and distributed checks according to corporate specifications
- Adhered to department policies and procedures to encourage successful internal and external audits
- Prepared required pay period, monthly and quarterly check requests
- Tracked onboarding progress for each new employee and provided regular updates to management
- Served as liaison between new hires and various departments, facilitating communication and smooth integration into team
- Provided ongoing support to new hires after their initial onboarding period was completed
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Employee Relations Specialist(Contracted Consultant)
Ryder System Inc
07.2021 - 11.2021
- Data Entry of all employees who came into contact with Covid-19
- Monitored compliance with labor laws and regulations at both federal and state levels
- Provided guidance to management on best practices in handling difficult conversations with employees
- Tracked trends in employee relations issues to proactively address systemic problems within organization
- Facilitated resolution of workplace conflicts between employees
- Prepared reports on employee relations activities for senior leadership review
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
COVID-19 Contact Tracer (Contracted Consultant)
Insight Global & Lacuna Health
06.2020 - 07.2021
- Participated in training sessions and workshops to enhance knowledge of emerging COVID-19 developments and best practices for contact tracing (New York Metropolitan Area)
- Assisted with coordinating COVID-19 testing sites, including scheduling appointments and providing logistical support
- Referred individuals experiencing severe symptoms or complications to appropriate healthcare providers for further evaluation and treatment
- Managed contact tracing for up to 1,000 different cases per week
- Conducted phone interviews with infected individuals to gather information on their close contacts
Inventory Technician
Capsule Pharmacy
03.2020 - 06.2020
- Assisting inventory management, pharmacists, and other personnel in locating various medications and medical supplies for the fulfillment of prescriptions
- Coordinated periodic cycle counts to maintain inventory accuracy
- Kept inventory records updated and prepared standard reports for management review
- Inspected incoming inventory for damage or contamination to maintain high-quality stock
- Identified operational issues and recommended and implemented strategies to resolve problems
- Coordinated physical inventory counts and reconciled variances between system data and actual quantities
Materials Specialist (Inventory)
JetBlue Airways Corp
01.2019 - 03.2020
- Conducted periodic audits of inventory systems to verify accuracy of stored data
- Coordinated periodic cycle counts to maintain inventory accuracy
- Assisted in troubleshooting issues related to material performance or production processes
- Contact various vendors to assist in MEL's and INOPS within flight deck systems
- Performed failure analysis investigations following incidents involving material defects or failures
- Transported mail and cargo to and from aircraft based on work orders
- Communicated with suppliers regarding lead times, delivery schedules, or changes in order status
Baggage Service Agent - BSO
Pacific Atlantic Handling
07.2018 - 01.2019
- Clearing baggage through United States Customs to adhere to entry regulations
- Prevented overweight situations by counting bags and verifying cargo weights
- Returned lost luggage to rightful owners by checking identification tags
- Transported checked bags to CTX screening and loaded onto conveyor system and US Customs
- Communicated with airline staff regarding flight changes or delays affecting baggage handling procedures
Education
Some College - Airport, Air Traffic Control
Vaughn College of Aeronautics
East Elmhurst, NY01.2016
Skills
- Data Management
- Account Reconciliation
- Data Processing
- Documentation and Reporting
- Call Management
- Audit Support
- Client Success
- Microsoft Office
- Client Support
- Background Investigations
- Data Entry
- Client Retention
- Conflict Resolution
- Highly Detail-Oriented
- Written Communication
- Time management abilities
- Documentation processing
Timeline
Check Processing Analyst (Contracted Consultant)
Intesa Sanpaolo Bank
05.2023 - Current
Fraud Prevention Analyst (Contracted Consultant)
Flagstar Bank
09.2022 - 05.2023
Employee Data Management Analyst (Contracted Consultant)
BNP Paribas
06.2022 - 09.2022
Onboarding & Payroll Analyst (Contracted Consultant)
UBS Arena
11.2021 - 04.2022
Employee Relations Specialist(Contracted Consultant)
Ryder System Inc
07.2021 - 11.2021
COVID-19 Contact Tracer (Contracted Consultant)
Insight Global & Lacuna Health
06.2020 - 07.2021
Inventory Technician
Capsule Pharmacy
03.2020 - 06.2020
Materials Specialist (Inventory)
JetBlue Airways Corp
01.2019 - 03.2020
Baggage Service Agent - BSO
Pacific Atlantic Handling
07.2018 - 01.2019
Some College - Airport, Air Traffic Control
Vaughn College of Aeronautics
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