Malik Davis
Warner Robins,GA
Summary
With a proven track record at GEICO, I excel in logistical management and operational awareness, enhancing efficiency. My expertise in SAP systems and exceptional problem-solving skills have driven significant improvements in dispatch protocols and inventory control, showcasing my ability to lead and innovate in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Emergency Roadside Dispatcher
GEICO, Government Employees Insurance
Macon, GA
01.2025 - Current
- Recorded and maintained files or records of customer requests, work or services performed.
- Resolved customer complaints promptly and professionally.
- Documented services performed, operations information, and dispatch details in system.
- Managed inventory of supplies used by technicians in the field.
- Interpreted road maps and provided directions to technicians when needed.
- Oversaw communications within assigned territories.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Implemented improvements to existing dispatch procedures as necessary.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Performed data entry into company's database systems as needed.
PC Inventory Control Specialist
Frito-Lay
Katheen, GA
06.2021 - 01.2025
- Collaborated with other departments such as sales, marketing, and finance to ensure proper inventory control measures are taken.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Configured warehouse spaces as dictated by forecast of inbound materials and customer and production needs.
- Coordinated logistics for inventory movement between locations.
- Investigated and resolved variances with inventory records.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Managed inventory levels to ensure optimal stock at all times.
- Entered information into system to update status reports.
- Analyzed inventory trends to forecast future needs and prevent overstock.
- Coordinated inventory, stocking and ordering.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Analyzed current inventory systems and identified areas for improvement or optimization.
- Created reports on stock movements, shortages, overages, and other relevant data points for management review.
- Investigated causes of discrepancies between actual stock count versus system-generated reports.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
Processing Sanitor
Frito-Lay
Kathleen, GA
04.2021 - 06.2021
- Monitored building security and safety by locking doors or avoiding hazards.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Completed routine maintenance checks, notifying management of needed repairs.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Follow established safety procedures while operating machinery and using chemicals.
- Notified building managers about needed repairs to maintain public safety.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Warehouse Forklift Operator
Academy Sports + Outdoors Distribution Center
Jeffersonville, GA
06.2017 - 06.2021
- Transported material to correct locations and documented inventory changes.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Maintained yard appearance, keeping ground clean and clear.
- Handled maintenance tasks on equipment by checking fuel, lubricants, oil, antifreeze, tires and general condition.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Utilized radio frequency scanners for tracking material movement throughout the warehouse.
- Maintained current forklift training and certification as required by company policies.
- Completed daily logs for recordkeeping.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Inspected material handling equipment for defects prior to use.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Collaborated with team members to complete tasks efficiently and accurately.
- Reported safety and quality issues to management.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Unloaded incoming supplies and placed them into designated storage areas.
Office Administrative Assistant
Gordon State College
Barnesville, GA
08.2015 - 05.2017
- Prepared payroll documents and maintained databases for financial offices.
- Processed incoming invoices for payment in a timely manner.
- Assisted in organizing events such as conferences or seminars.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted with scheduling meetings and appointments for the office staff.
- Scheduled appointments for management team members.
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Associate of Science - Health Sciences
Middle Georgia State University
Macon, GA12-2024
Skills
- Geographical expertise
- Service coordination
- Incident prioritization
- Road safety awareness
- Vehicle troubleshooting
- Dispatch software
- Patience and calmness
- Reliability and punctuality
- Quick decision making
- Microsoft office
- Logistics management
- Materials ordering
- Self motivation
- Dispatch protocols
- Time management abilities
- Schedule management
- Creative thinking
- Paperwork processing
- Records maintenance
- Database maintenance
- Task prioritization
- Teamwork and collaboration
- Excellent communication
- Operational awareness
- Problem-solving
- Complex Problem-solving
- Training & Development
- SAP system knowledge
References
References available upon request.
Timeline
Emergency Roadside Dispatcher
GEICO, Government Employees Insurance
01.2025 - Current
PC Inventory Control Specialist
Frito-Lay
06.2021 - 01.2025
Processing Sanitor
Frito-Lay
04.2021 - 06.2021
Warehouse Forklift Operator
Academy Sports + Outdoors Distribution Center
06.2017 - 06.2021
Office Administrative Assistant
Gordon State College
08.2015 - 05.2017
Associate of Science - Health Sciences
Middle Georgia State University
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