Malik Dorsey
330 Chester St, Brooklyn,NY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Mentor (intern)
The Salvation Army Brownsville Corps Community Center
10.2013 - 09.2015
- Increased academic performance by providing tutoring sessions to individual learning styles.
- Inspired personal growth by helping mentees set achievable goals and providing guidance on how to reach them.
- Enhanced student learning experiences by arranging hands-on activities during field trips.
- Ensured safety of all participants when traveling by meticulously following protocols and guidelines.
Barista/ Food Prep Cook
Pret A Manger
08.2016 - 05.2017
- Prepared ingredients according to precise specifications, resulting in quality meals across all menu items.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Demonstrated responsibility & reliability in consistently arriving for unscheduled shifts to meet service demands.
Package Handler
UPS
09.2017 - 01.2018
- Assembled, sealed, and loaded packages into correct trucks.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Senior Sales Associate
7 Eleven Store
06.2018 - 01.2022
- Engaged with customers to build rapport and loyalty.
- Created a inviting environment for customers by maintaining store organization and cleanliness.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Operated cash register for coupon, cash, & card transactions with excellent accuracy levels. (Inc. Lotto)
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Stock Room Associate
Footlocker Retail
03.2022 - Current
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
Education
East Brooklyn Community High School
06.2016
Skills
- Fast learner
- Perform well in high-demand, fast-paced environments
- Friendly, positive attitude
- Customer service
- Teamwork and collaboration
Timeline
Stock Room Associate
Footlocker Retail
03.2022 - Current
Senior Sales Associate
7 Eleven Store
06.2018 - 01.2022
Package Handler
UPS
09.2017 - 01.2018
Barista/ Food Prep Cook
Pret A Manger
08.2016 - 05.2017
Mentor (intern)
The Salvation Army Brownsville Corps Community Center
10.2013 - 09.2015
East Brooklyn Community High School
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