Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Malik Endmonds

Orlando,FL

Summary

Dynamic professional with extensive experience in healthcare and management, notably as a Shift Manager at McDonald's. Proven track record in employee training and customer service excellence, enhancing team performance and satisfaction. Skilled in cash handling and decision-making, fostering a motivated and efficient work environment while ensuring high-quality service delivery.

Overview

3
3
years of professional experience

Work History

Shift Manager

McDonald's
04.2022 - Current
  • Supervised daily operations to ensure efficient service and adherence to quality standards.
  • Trained and mentored new team members on operational procedures and customer service excellence.
  • Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
  • Implemented training programs that enhanced employee performance and improved customer satisfaction ratings.

CNA

Conway Lakes Health & Rehab Center
01.2022 - Current
  • Provided direct patient care, including assistance with daily living activities and mobility support.
  • Monitored vital signs, documenting changes and communicating with nursing staff for timely interventions.
  • Assisted in maintaining patient hygiene and comfort, ensuring a clean and safe environment.
  • Utilized electronic health record systems to maintain accurate patient information and documentation.
  • Responded promptly to patient needs, demonstrating adaptability in fast-paced healthcare settings.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Home Health Aide

Right At Home Health Care
03.2023 - 06.2025
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Supported medication management by organizing prescriptions and reminding clients of dosages.
  • Maintained cleanliness and organization in client environments to promote hygiene and well-being.
  • Adapted care techniques based on individual client needs, enhancing overall satisfaction and quality of life.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Education

Patient Care Assistant

Orange Technical College
Orlando, FL
05.2024

High School Diploma -

Acceleration West High School
Orlando, FL
05.2024

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Staff motivation
  • Punctual and reliable
  • Handling customer complaints
  • Relationship building
  • Team development

Languages

English
Full Professional

Timeline

Home Health Aide

Right At Home Health Care
03.2023 - 06.2025

Shift Manager

McDonald's
04.2022 - Current

CNA

Conway Lakes Health & Rehab Center
01.2022 - Current

Patient Care Assistant

Orange Technical College

High School Diploma -

Acceleration West High School

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Malik Endmonds