MALIK HAYMAN
Fort Mill,SC
Overview
9
9
years of professional experience
Work History
Crew Lead
WR Company Services, LLC
02.2025 - Current
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Addressed customer concerns promptly, resulting in improved satisfaction rates and repeat business.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
Senior Sales Represent
Easy Benefits Enrollment
03.2024 - 02.2025
- Assisting in onboarding of new sales reps
- As well as assisting in the hiring/screening process of potential candidates
- Providing affordable health coverage to qualifying individuals
- Cooperating with clients to ensure seamless transitions between changes in carries
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Regional Sales Representative
Great Lakes Petroleum
07.2020 - 06.2022
- Managing existing customer base
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Servicing and maintain fuel tanks and equipment
- Developing the existing market
- Collecting payments for past due invoices
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Visited clients on-site to give benefit-oriented sales presentations.
Renovation Sales Representative
HD Supply
06.2022 - 02.2024
- Overseeing project management and coordination between internal and external customers
- Continuing to develop business growth within territory with existing and incremental customers
- Facilitating and expanding relationships with owners and contractors
- Central point of contact for all territory renovation projects including but not limited to project management, due diligence, product sourcing, selection, and request for product (RFP)/Quoting
Field Tech
Select Retail
01.2019 - 08.2019
- Maintaining strong relationships with employees at the companies we are contracted with, such as Best Buy, Lowe's, and Home Depot.
- Performed electrical work across diverse environments, adapting to various project requirements.
- Collaborated effectively with a partner to ensure timely completion and adherence to project schedules.
- Continuing to value the safety of customers and employees by performing electrical work to the highest standard
- Demonstrated strong organizational and time management skills while managing multiple projects.
Service Technician
Great Lakes Petroleum
06.2018 - 12.2018
- Required to come up with innovative ideas while problem solving as well as a substantial amount of critical thinking
- Presented leadership traits to effectively completely the given workload in a timely manner to meet important deadlines
- Developed client relations and customer service experience by communicating with clients on new ideas and given deadlines
- Handled customer complaints with empathy and composure
Crew Supervisor
Select HVAC
05.2016 - 09.2017
- Pitched ideas on how to improve performance and efficiency within the company
- Helped management to identify workflow issues and solutions for a greater company performance
- Practiced leadership by delegating tasks among employees to effectively complete the projects scopes
- Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
Education
Bachelors Degree - Business Management
Coastal Carolina University
Myrtle Beach, SC05-2020
Skills
- Customer Service Orientated
- Effective Communicator
- Good Time Management
- Disciplined
- Determined to succeed
- Self-Motivated
Timeline
Crew Lead
WR Company Services, LLC
02.2025 - Current
Senior Sales Represent
Easy Benefits Enrollment
03.2024 - 02.2025
Renovation Sales Representative
HD Supply
06.2022 - 02.2024
Regional Sales Representative
Great Lakes Petroleum
07.2020 - 06.2022
Field Tech
Select Retail
01.2019 - 08.2019
Service Technician
Great Lakes Petroleum
06.2018 - 12.2018
Crew Supervisor
Select HVAC
05.2016 - 09.2017
Bachelors Degree - Business Management
Coastal Carolina University
Similar Profiles
Kayla DeversKayla Devers
CNA at WR Community Services LLCCNA at WR Community Services LLC
Heyder LunaHeyder Luna
Delivery Driver at WR LAND Y SEA TRANSPORT LLCDelivery Driver at WR LAND Y SEA TRANSPORT LLC
Alphonse AruaAlphonse Arua
National Sales and Category Manager at WR Carpenters Group of Company - Globe and No.1National Sales and Category Manager at WR Carpenters Group of Company - Globe and No.1
Lizsandra CruzLizsandra Cruz
Police Officer at Tega Cay Police DepartmentPolice Officer at Tega Cay Police Department
Caitlyn RichCaitlyn Rich
Gifted and Talented Teacher at Lancaster County School DistrictGifted and Talented Teacher at Lancaster County School District