Summary
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Malik Headen

Upper Marlboro,MD

Summary

  • To obtain a position where I can utilize my administrative, writing, and communication skills, while adding value to the organization
  • Communications – Extensive coursework in verbal and written communications
  • Creativity – Talent in developing innovative ideas and solutions, along with musical background in piano
  • Customer service – Aptitude for providing friendly and helpful customer service
  • Teamwork – Aptitude for collaborating and handling conflict management
  • Project management – Proven capability to manage teams, information and deadlines

Work History

Administrative Officer

Department of Defense, Defense Intelligence Agency
  • Supported organization’s Front Office during the tenure of two different Office Chiefs
  • Portfolio included providing weekly summary of significant tasks/engagements, monitoring employee’s performance evaluations, and calendar management (i.e
  • Scheduling/de-conflicting meetings)
  • Gained familiarity with conference room’s Video-Teleconferencing (VTC) capabilities, operating VTC’s control panel during high level meetings (on classified/unclassified networks), attended by Office Chief, Director of Directorate, and Director of Agency
  • Assigned as Organizational Defense Travel Administrator to process element’s travel requests and input Vouchers into travel system upon employee’s return
  • Appointed as Super Time Administrator, responsible for overarching management of staff’s timesheets during pay periods; providing instruction to leaders on how to alleviate employee’s timecard errors, in addition to, submitting timesheets on behalf of personnel.

Correspondence Manager

Department of Defense, Defense Intelligence Agency
  • Assist organization with drafting, editing, & tracking all official documentation routed to approving officials; resulting in national defense decisions being signed by Agency leadership & Congress
  • Equipped with knowledge of government policies, collaborated with department’s supervisors to initiate processing of multiple Leave without Pay packages, ultimately obtaining approval from Director of Human Resources
  • Independently created Standard Operating Procedures as the office’s quintessential guidance on how to process/coordinate Correspondence packages
  • Teamed with Agency’s Chief Information Office to formulate a Correspondence Tracker on SharePoint to give element’s senior leaders awareness of package’s location.

Government Purchase Cardholder

Department of Defense, Defense Intelligence Agency
  • Responsible for management of component’s credit card
  • In compliance to General Services Administration’s (GSA) guidelines, procured over $110k in sanctioned products
  • Purchased supplies from vendors such as GSA, Amazon, & Ability-One
  • Financial Point of Contact for the acquisition of assets for Department of Defense-wide Annual Award Ceremony
  • In tandem with Agency’s Catering Service, purchased nutritional options for occasion’s reception.

Personnel Management

Department of Defense, Defense Intelligence Agency
  • Supported Hiring Managers with occupying their vacant positions
  • In fellowship with supervisors, drafted, edited, and submitted advertisements of vacant roles into internal/external announcement systems
  • Aided division leaders in interview process; contacted candidates, cross-referenced applicants’ availability with panel members’ schedules, and prepared Teams meetings or reserved a designated, classified number/conference room to conduct interviews
  • Consolidated panelists’ score sheets and submitted selection(s) to Office of Human Resources for further processing
  • Organize Microsoft Teams interviews for Hiring Panel.

Player Assistant, Golf Cart Attendant, Marshall

Lake Presidential Golf Course
Upper Marlboro, Maryland
  • Provided excellent, friendly and knowledgeable service to the public
  • Issued and received golf carts from players
  • Maintained outside work area
  • Started and monitored play.

Player Assistant, Golf Cart Attendant

Fort Meade Golf Course
Fort Meade, Maryland
  • Provided excellent, friendly and knowledgeable service to the public
  • Issued and received golf carts from players
  • Maintained outside work area.

Education

Bachelor’s Degree - English Writing

Towson University
05.2019

High School Diploma -

Annapolis Area Christian School

Skills

  • Office Management
  • Personnel Management
  • Scheduling appointments

Volunteer Experience

  • U.S. Science and Engineering Expo, Washington, DC, 2014, 2014
  • All Things Go Fall Classic Music Festival, Washington, DC, 2014, 2014
  • Teen Court Juror Prince George’s County, Maryland, 2013, 2013
  • Salvation Army Bell Ringer, Bowie, Maryland, 2014, 2014

Timeline

Administrative Officer

Department of Defense, Defense Intelligence Agency

Correspondence Manager

Department of Defense, Defense Intelligence Agency

Government Purchase Cardholder

Department of Defense, Defense Intelligence Agency

Personnel Management

Department of Defense, Defense Intelligence Agency

Player Assistant, Golf Cart Attendant, Marshall

Lake Presidential Golf Course

Player Assistant, Golf Cart Attendant

Fort Meade Golf Course

Bachelor’s Degree - English Writing

Towson University

High School Diploma -

Annapolis Area Christian School
Malik Headen