Malik Hughes
Tampa,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Goes the extra mile to assist others with problem-solving. Possesses versatile skills in project management, problem-solving, and collaboration. Brings a fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn By Hilton
02.2024 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Front Desk Receptionist
Quality Inn Hotel
09.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Picker/Packer/Shipper
Amazon Warehouse
05.2021 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Stored and secured packages in designated areas to prevent damage and theft.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Education
High school diploma -
06.2018
Skills
Customer Service
Willingtorelocate
Tampa, FL
Personal Information
Authorized To Work: US for any employer
Timeline
Front Desk Receptionist - Hampton Inn By Hilton
02.2024 - 09.2024
Front Desk Receptionist - Quality Inn Hotel
09.2023 - 01.2024
Picker/Packer/Shipper - Amazon Warehouse
05.2021 - 08.2023
Lake Highlands High School - High school diploma,
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