Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MALIK ISMAIL

MALIK ISMAIL

San Antonio

Summary

Some of my biggest achievements come from both my work and aviation experiences. At Best Buy and Nike, I consistently met sales goals by connecting with customers, understanding their needs, and creating a positive experience – which helped me develop strong communication and teamwork skills. In aviation, one of my proudest achievements is completing my Commercial pilot training and continuing toward my ATP license. Flying has taught me discipline, focus, and decision-making under pressure. I’ve learned how to stay calm in complex situations, manage multiple tasks at once, and always put safety and precision first. Another achievement I’m proud of is balancing flight training with work – it takes strong time management, motivation, and consistency. Through aviation, I’ve built confidence, leadership, and a mindset of constant improvement – qualities I bring into every job and team I’m part of.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Ramp Service Agent

United Airlines
San Antonio, TX
  • During my tenure at United Airlines as a Ramp Service Agent, I played a crucial role in the smooth operation of flight departures and arrivals.
  • I loaded and unloaded cargo and luggage onto aircraft in a timely and efficient manner, adhering to safety protocols and airline standards.
  • Operating ground service equipment such as tugs, conveyor belts, and other equipment, I safely transported baggage and ensured proper handling.
  • My ability to collaborate with team members and adapt to fast-paced environments contributed to the overall efficiency and success of airport operations.

Sales Associates

Nike
San Antonio, TX
11.2024 - 01.2025
  • Delivered excellent customer service by helping customers find the right products and sizes while promoting new releases.
  • Met and exceeded sales goals by building genuine connections and product confidence with customers.
  • Worked efficiently in a fast-paced team environment while maintaining a positive and energetic attitude.

Sales Associate / Warehouse Associate

Best Buy
San Antonio, TX
11.2022 - 12.2023
  • In my role at Best Buy, I gained valuable experience in both sales and warehouse operations.
  • As a sales associate, I provided exceptional customer service by assisting customers in selecting and purchasing electronics products.
  • I demonstrated product knowledge to effectively recommend solutions and upsell additional products, contributing to increased sales and customer satisfaction.
  • In the warehouse, I managed inventory, restocked shelves, and maintained a clean and organized environment to ensure efficient operations.

Education

High School Diploma -

Earl Warren High School
San Antonio, TX
06.2023

Commercial Pilot Licenses - Aviation

Sky Safety Flight Academy
San Antonio, TX
03.2026

Skills

  • Applying pilot discipline and decision-making to real-world roles—remaining calm under pressure, managing responsibility, and maintaining a safety-first mindset
  • Strong multitasking abilities developed through aviation and retail experience
  • Committed to continuous growth in both technical and interpersonal skills, ensuring long-term value to any organization
  • Performance and limitations awareness
  • Human factors and physiology
  • Crew management

Certification

I hold a Commercial Pilot License with an Instrument Rating, which means I’m certified to fly in a wide range of weather conditions using instrument navigation. Earning this certification required strong discipline, technical knowledge, and decision-making skills – all of which I carry into my work. I am also continuing to advance my aviation career as I work toward earning my ATP certification.

Timeline

Sales Associates

Nike
11.2024 - 01.2025

Sales Associate / Warehouse Associate

Best Buy
11.2022 - 12.2023

Ramp Service Agent

United Airlines

High School Diploma -

Earl Warren High School

Commercial Pilot Licenses - Aviation

Sky Safety Flight Academy