Malik Jordan
Douglasville,United States
Summary
Experienced Commercial HVAC Service Technician with over 3 years of hands-on experience diagnosing, repairing, and maintaining complex mechanical systems in commercial environments. Proven ability to work independently, manage service schedules, and maintain strong relationships with contracted clients while delivering high-quality results under pressure. Skilled in troubleshooting HVAC, electrical, and mechanical components with a strong focus on safety, efficiency, and system reliability.
Skilled in diverse installation, maintenance, and repair tasks across various industries. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions. Demonstrated ability to adapt quickly to new technologies and methodologies with strong problem-solving skills. Improved operational efficiency and equipment longevity through proactive maintenance strategies.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Service Technician
Mckenney’s
Atlanta, GA
07.2023 - Current
- Diagnosed equipment issues and performed necessary repairs for optimal functionality.
- Conducted routine maintenance on HVAC systems to ensure reliable operation.
- Collaborated with team members to troubleshoot complex mechanical problems effectively.
- Provided technical support and guidance to clients on system usage and maintenance.
- Trained junior technicians on best practices for equipment servicing and safety protocols.
- Ensured compliance with safety regulations during all service operations and procedures.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Conducted service appointments to diagnose and fix problems.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Performed onsite repair of equipment at customer locations.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Maintained certifications and completed training on systems and components.
HVAC Technician
Ferguson Heating and Air
East Point, GA
07.2022 - 07.2023
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Installed HVAC systems according to manufacturer specifications and local codes.
- Performed routine maintenance on heating and cooling equipment for optimal performance.
Lead Technician
Peach State Dryer Vents and Air Ducts
Fayetteville, United States
01.2020 - 07.2022
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Managed quality control and maintained high level of customer satisfaction.
Education
HVAC/R -
Interactive College of Technology
Atlanta, GASkills
- HVAC troubleshooting
- Preventive maintenance
- Customer relationship management
- Training junior technicians
- Problem solving
- Time management
- Safety compliance
- Hand tool expertise
- Operating test equipment
- Service reports
- Project oversight
- Safety procedures adherence
- Service call response
Certification
- EPA Universal
- Nate Gas
- Nate Heat Pump
- HVAC/R diploma
- MEWP
- OSHA 10
Timeline
Service Technician
Mckenney’s
07.2023 - Current
HVAC Technician
Ferguson Heating and Air
07.2022 - 07.2023
Lead Technician
Peach State Dryer Vents and Air Ducts
01.2020 - 07.2022
HVAC/R -
Interactive College of Technology