Malik Kamara
Towson,MD
Summary
Proven track record of enhancing customer satisfaction at Walmart, adept at handling money and resolving complex issues efficiently. Excels in self-guidance and maintaining focus, with a strong foundation in computer skills and network device configuration. Demonstrated ability to improve service quality, achieving positive feedback through exceptional problem-solving and customer assistance.
Overview
1
1
year of professional experience
8
8
Certifications
Work History
Cashier
Walmart
08.2023 - 02.2024
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds, and resolving transaction issues.
Education
Bachelor of Science - Computer Science And Programming
Towson University
Baltimore, MD06.2027
High School Diploma -
Meade High School
Fort Meade, MD06.2023
Associate of Applied Science - Honors IT Networking (Cisco) Level 1 &2
Center of Applied Technology North
Severn, MD06.2022
Skills
- Ability to self-guide and stay focused
- Customer Assistance
- Money handling and management
- Coding & Programming Skills
- Problem-Solving
- Ability to configure network devices for remote access using SSH
- Familiar with configuring and verifying IPv6 addressing and prefixes
- Comfortable with configuring and verifying Inter-switch connectivity
- Strong time-management and organization skills, reliable, cooperative
- Capable of configuring and verifying DHCP client and relay
- Able to configure and verify access control lists
- Capable of configuring network devices for remote access using SSH
Certification
CCNA 1-3 v7
Cybersecurity Essentials
CCNA: Switching, Routing, and Wireless Essentials(SRWE)
CCNA: Introduction to Networks(ITN)
CCNA: Enterprise Networking, Security, and Automation(ENSA)
C#
HTML
Python
Languages
English
Native or Bilingual
Arabic
Limited Working
Timeline
Cashier
Walmart
08.2023 - 02.2024
Bachelor of Science - Computer Science And Programming
Towson University
High School Diploma -
Meade High School
Associate of Applied Science - Honors IT Networking (Cisco) Level 1 &2
Center of Applied Technology North