MALIK LAWTON
Mableton,GA
Summary
Self-motivated Pusher with 5 years of transportation management experience. Committed to accuracy in planning and managing fleet operations to boost business success. Demonstrated talents in route planning and logistics management. Offering these talents and a strong work ethic.
Overview
18
18
years of professional experience
Work History
Transportation Dispatcher
North Point Transportation
Atlanta, GA - Georgia
11.2022 - Current
- Received and processed customer orders for transportation services.
- Monitored drivers' progress and updated customers on their shipment status.
- Provided support to drivers in regards to directions, paperwork.
- Maintained accurate records of daily activities including dispatches, driver logs and other pertinent information.
- Researched alternate routes when necessary due to traffic or road conditions.
Dispatcher/Operator
MARTA Mobility
Atlanta
02.2019 - Current
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Operator
MARTA Mobility
Atlanta
02.2019 - Current
- Maintains, supports, and promotes a safe work environment at all times
- Conducts routine bus inspections of assigned vehicle before and after daily run (pre-trip and post trip inspections) in conformance with all applicable safety and operation procedures
- Documents inspection findings
- Promptly engages Bus Operations Control Center (BCC) MARTA Police in cases of passenger unruly conduct and/or any threat to passenger or safety of self.
- Prepares and submits accident and incident reports in a timely manner utilizing proper forms and in accordance with established guidelines.
- Uses Bus phone and logs into the Automated Vehicle Locator (AVL) to communicate with equipment failures, schedule delays, hazardous or dangerous conditions along bus route and passenger loading zones, to include such hazards as unusual traffic, road conditions, obstructions, construction, potential criminal activity, etc.
- Performs other assigned tasks as requested.
Direct Support Professional
AHRC NASSAU
Westbury, NY
01.2015 - 05.2018
- Guiding principles in every interaction
- Submit daily written behavior and progress reports.
- Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained
- Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.
Assistant Store Manager
GameStop
Atlanta, GA
03.2013 - 01.2015
- Oversee team or 10-12 employees
- Ensure timesheet accuracy
- Prepared employee schedules
- Hire and train new employees
- Handled escalated customer service issues & followed progression to resolution.
- Coordinated with sales team to ensure transparency throughout various departments.
- Implemented and approved in-store promotions and discounts.
Office Manager
Garden City, NY
11.2010 - 12.2012
- Manage all operations & procedures.
- Prepare payroll/ Accounts payable/Receivable.
- Manage all local & out of state bookings.
- Organize/Book travel.
- Marketing for new & current projects.
- Task management of open projects.
- Schedule management- 10 employees.
- Schedule vendors for current projects.
- Conduct 90 day review of closed projects.
Inventory Office Clerk
Equibanc Mortgage/Wachovia
Marietta, GA
06.2006 - 02.2007
- Copy loan and compliance files.
- Binding documents and other materials.
- Expedite delivery of loan files to outside investors via overnight delivery.
- Process overnight delivery via FedEx and DHL database.
- Proficient in MS office.
- Input loan information into the UNIFI Database.
- Provided support to QA team when ever needed.
Education
Bachelor of Science in Business Administration -
Briarcliffe College
03.2024
Diploma -
Westlake High School
05.2006
Skills
- Documentation Management
- Fleet Operations
- Telephone Etiquette
- Oral and Written Communications
- Route Planning
- Dispatch of Drivers
- Critical Decision-Making
- Issue Resolution
Job Title
Marta Dispatcher
Additional Information
Windows XP, Windows NT, Windows 10, Microsoft Office Suite (Word, Excel, Access PowerPoint), Internet Explorer, UNIFI, Lotus Notes, ODBC, SQL, Netware Services (Novell), Unifi, Ghost and OS Upgrades, Dell, Compaq, IBM and Gateway computers from 386 to present, All HP and IBM Printers, Cisco phones, routers and catalyst, Ortronics patch panel
Timeline
Transportation Dispatcher
North Point Transportation
11.2022 - Current
Dispatcher/Operator
MARTA Mobility
02.2019 - Current
Operator
MARTA Mobility
02.2019 - Current
Direct Support Professional
AHRC NASSAU
01.2015 - 05.2018
Assistant Store Manager
GameStop
03.2013 - 01.2015
Office Manager
11.2010 - 12.2012
Inventory Office Clerk
Equibanc Mortgage/Wachovia
06.2006 - 02.2007
Bachelor of Science in Business Administration -
Briarcliffe College
Diploma -
Westlake High School
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