Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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MALIK MCGILBRA

San Bernardino,CA

Summary

Looking for a career advancement position to build on prior professional skills that include customer service, and quality assurance to meet customer needs.

Knowledgeable Cash Handler with solid background in handling financial transactions and maintaining accurate records. Proven ability to efficiently manage currency exchanges, ensuring compliance with all regulations and procedures. Demonstrated reliability and attention to detail in balancing cash drawers and providing excellent customer service.

Professional cashier skilled in managing financial transactions and maintaining accurate records. Known for strong team collaboration and results-driven mindset, ensuring smooth operations and client satisfaction. Adept in handling currency exchanges and resolving discrepancies promptly while adapting to changing needs.

Experienced with managing financial transactions, ensuring accuracy and compliance. Utilizes strong customer service skills to provide seamless experience for clients. Knowledge of balancing cash drawers and resolving discrepancies efficiently.

Overview

4
4
years of professional experience

Work History

Cage Cashier

San Manuel Casino
08.2024 - Current
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Utilized strong attention to detail in reviewing transactions, ensuring all entries were accurate and complete before submitting for approval.
  • Provided support to other team members when needed, fostering a collaborative work environment conducive to optimal productivity.
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
  • Processed various cash transactions and answered gaming customer questions.
  • Maintained security of the cage area, safeguarding company assets from potential theft or fraud risks.
  • Conducted regular audits on cage balances, verifying accuracy and identifying any discrepancies promptly for resolution.

COOK 1

YAAMAVA
03.2022 - 08.2024
  • Maintains designated workstation ensuring that recipes are consistent in flavor profiles, quality, and appearance; ensures production time frames are adhered to for all menu/food items being produced on assigned station; ensures workstations are fully stocked for forecasted business flow and restock before end of shift
  • Possesses adequate knowledge of basic food products (meat, poultry, fish, produce, dry goods, etc.) and standard food production equipment
  • Possesses adequate knife skills and is responsible for sufficiently performing all basic cooking method
  • Multitasks within basic cooking methods to ensure no interruption in servicing of the guests
  • Maintains understanding of the food rotation method 'FIFO'; directly responsible for labeling and dating all food items on their designated station as well as the kitchen as a whole; ensures all food items are within expiration dates or if not, that they are disposed of and properly logged on waste sheets
  • Reads food order tickets and identify menu items and substitution/special requests in a timely and clear manner as well as communicate those requests clearly too fellow team members
  • Performs other duties as assigned to support the efficient operation of the department, while providing outstanding customer service
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

WAREHOUSE ASSOCIATE

SHIPMONK
11.2020 - 05.2021
  • As a warehouse fulfillment associate, I was responsible for picking orders to be processed or packing orders to be shipped
  • Accurately pick orders and scan the correct products and quantities for a variety of brands in less time
  • Packaged orders by scanning/packing products into the correct boxes and ensuring orders are shipped in a timely manner

Education

HIGH SCHOOL DIPLOMA -

PACIFIC HIGH SCHOOL
06.2020

Skills

  • Proficiency in preparing multiple dishes
  • Skills in providing high-quality service
  • Ability to prep serving at the requests of customers
  • Flexibility working in a big kitchen independently and with co-workers
  • Reliability and punctuality
  • Inventory oversight
  • Teamwork orientation
  • Currency counting
  • Financial control administration
  • Cash handling expertise
  • Hospitality and accommodation
  • Cash transaction reporting
  • Cash balancing
  • Gaming regulation compliance
  • Cash Handling
  • Teamwork
  • Customer service
  • Multitasking
  • Multitasking Abilities
  • Problem-solving abilities
  • Reliability
  • Customer Satisfaction
  • Conflict Resolution
  • Self motivation
  • Time management abilities
  • Cash drawer balancing
  • Money counting
  • Cash disbursement

Volunteer Experience

JROTC, Wima Carter High School, 2018-2020, Participated in numerous co-curricular activities as a Cadet to demonstrate mastery of lesson objectives. Served as a company commander in the JROTC Cadet Leadership Challenge, as well as competing in physical fitness competitions, precision, and exhibition drill competitions.

Timeline

Cage Cashier

San Manuel Casino
08.2024 - Current

COOK 1

YAAMAVA
03.2022 - 08.2024

WAREHOUSE ASSOCIATE

SHIPMONK
11.2020 - 05.2021

HIGH SCHOOL DIPLOMA -

PACIFIC HIGH SCHOOL

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