Malik Murchison
Sanford,NC
Summary
Dedicated CDL A Truck Driver with a clean driving record and proven accident prevention skills, with more than 5 years of experience. Adept at route planning and load securement, I excel in enhancing customer satisfaction through effective communication and teamwork, ensuring timely deliveries while adhering to safety regulations. Committed to maintaining high standards in all operations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly and communicative, with natural aptitude for customer service and problem-solving. Familiar with essential customer service principles and proficient in handling inquiries and resolving issues efficiently and committed to creating positive client experience.
Overview
12
12
years of professional experience
Work History
Flatbed Truck Driver
Steel & Pipe Corporation
02.2023 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Collaborated with dispatchers for effective communication regarding pick-ups, deliveries, and any delays or issues encountered.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assisted in training new drivers, contributing to a knowledgeable and skilled workforce.
Truck Driver
Modern Transportation Services
09.2022 - 10.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Supported new drivers by sharing best practices and insights gained from experience on road.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries, pickups, customer issues and damages.
OTR Dry Van Truck Driver
Knight Transportation
06.2022 - 09.2022
- Over the road delivery
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Delivered goods to customers both locally and long distance.
- Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
- Contacted customers to report delayed delivery times.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Charted out upcoming routes with GPS technology and maps.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Communicated with company dispatchers to alert of any issues or delays.
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
- Completed multi-day and overnight trips every month.
Day Cab Truck Driver
Carolina Atlantic Roofing Supply
05.2021 - 06.2022
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
- Removed and unloaded packages from Day Cab trucks for customer deliveries, using extreme care to avoid damage to goods.
CDL A OTR Truck Driver
Knight Transportation
02.2021 - 04.2021
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Collaborated with other drivers within the fleet for improved coordination during multi-truck deliveries or pickups.
- Performed daily pre-trip inspections.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries and pickups.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Material Handler
Pentair Ltd
12.2019 - 01.2021
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Attached identifying tags to containers to mark with identifying shipping information.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Received and unpacked shipments and new equipment as directed.
- Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
- Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
- Supported production line with timely material supply, keeping operations running without interruptions.
- Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
- Improved safety standards, conducting thorough inspections of material handling equipment.
- Facilitated smooth warehouse operations, maintaining clean and organized work areas.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Steel Fabricator
Steel & Pipe Corporation
01.2016 - 08.2019
- Completed projects in a timely manner with efficient use of time management skills and prioritization of tasks.
- Developed strong relationships with clients by effectively communicating project updates and changes in a professional manner.
- Ensured accurate measurements using calipers, micrometers, height gauges, protractors, squares, rulers, layout tools for precision steel fabrication work.
- Increased workshop organization by maintaining clean work areas free from hazards while consistently adhering to safety protocols.
- Optimized resource allocation by effectively managing inventory of raw materials needed for ongoing projects to prevent delays due to shortages.
- Exhibited strong problem-solving abilities during the fabrication process, quickly identifying and addressing issues to avoid costly mistakes or delays.
- Increased customer satisfaction through precise fabrication of custom steel components according to client specifications.
- Collaborated with team members to ensure smooth workflow and maintain high-quality standards during the fabrication process.
- Mentored junior fabricators, sharing expertise in steel cutting, bending, shaping, and assembly techniques for professional development.
- Enhanced workplace safety with thorough knowledge of welding techniques, material handling, and machine operation.
- Consistently met project deadlines through diligent work ethic and effective communication with supervisors on progress updates.
- Complied with safety regulations while operating machinery and tools to protect against injury.
- Worked with presses, saws and drills to manipulate metal components for structural fabrication.
- Altered and trimmed existing metal fabrications to meet size and position requirements.
- Straightened warped or bent parts using sledges, hand torches, or bulldozers.
- Maintained machinery and tools to keep fabrication processes running smoothly.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Lifted or moved materials and finished products using large cranes.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Landscaping Worker
Wakefield Nursery & Landscaping
09.2014 - 12.2015
- Performed planting, watering, mulching, and edging of lawns.
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Handled hedge, bush, and shrub trimming.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed seasonal clean-up tasks to maintain organized outdoor spaces throughout the year.
- Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Maintained healthy lawns with proper fertilization, aeration, and overseeding techniques.
- Enhanced customer satisfaction by providing timely and efficient landscaping services tailored to individual needs.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Created beautiful outdoor spaces by designing and installing custom flowerbeds, hardscapes, and other landscape features.
- Increased property value through professional landscaping design and implementation.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Cut trees and shrubs to shape and maintain landscape.
- Installed stonework according to landscape design plan and client specifications.
- Prepared soil for planting and sowing.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Maintained gardening tools by replacing blades and fluids.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Crew Member
Little Caesars Pizza
05.2013 - 10.2014
- Successfully handled multiple tasks, simultaneously while maintaining accuracy throughout the shifts.
- Handled customers complaints and inquiries in courteous and efficient manner.
- Followed all safety standards when handling hot foods.
- Operated cash register and accurately processed payments, returns and exchanges.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Developed strong interpersonal skills while interacting with customer and coworkers in a fast-paced environment.
- Managed and resolve customer inquiries, complaints and request in a professional manner.
- Demonstrated ability to provide excellent customer service by taking orders.
- Cleaned and sanitized work areas and equipment
- Restocked shelves and display cases with foods.
- Developed strong customer service skills by providing efficient and accurate service.
- Maintained cleanliness of work area including counters, shelves, ovens and refrigeration equipment.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Lee County High School
Sanford, NC06-2014
Skills
- Maintaining logs
- Safe driving practices
- Heavy lifting
- Accident prevention
- Route planning
- GPS navigation
- Equipment inspection
- DOT regulations
- Weight distribution
- Truck maintenance
- Adapting to weather conditions
- Pre-trip inspections
- Health and safety
- Load security
- Material delivery
- Flatbed inspection
- Backing maneuvers
- Trip planning
- Load securement
- Load strapping
- Safe driving
- Customer service
- Teamwork
- Teamwork and collaboration
- Machine Operation
- Problem-solving
- Time management
- Positive Attitude
- Attention to detail
- Worker Training
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Excellent communication
- Critical thinking
- Safety regulations compliance
- Organizational skills
- Team collaboration
- Flexibility
- Class A license
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Tractor-trailer operation
- Clean driving record
- Physical strength
- Relationship building
- Heavy equipment operation
- Commercial driving
- Customer relations
- Trailer coupling and uncoupling
- Team coordination
- Assisting customers
- Documentation skills
- Vehicle inspection
- Team building
- Load inspection
- Visual inspection
- Forklift operation
- Reporting skills
- Self motivation
- Conflict resolution
- Goal setting
- Professionalism
- Time management abilities
- Picking and packing
- Quick learner
- Fast-Paced Environment
- Decision Making
- Problem Solving
- Teamwork and Collaboration
- Organizational Skills
- Customer Assistance
- Cash handling
- Payment processing
Timeline
Flatbed Truck Driver
Steel & Pipe Corporation
02.2023 - Current
Truck Driver
Modern Transportation Services
09.2022 - 10.2024
OTR Dry Van Truck Driver
Knight Transportation
06.2022 - 09.2022
Day Cab Truck Driver
Carolina Atlantic Roofing Supply
05.2021 - 06.2022
CDL A OTR Truck Driver
Knight Transportation
02.2021 - 04.2021
Material Handler
Pentair Ltd
12.2019 - 01.2021
Steel Fabricator
Steel & Pipe Corporation
01.2016 - 08.2019
Landscaping Worker
Wakefield Nursery & Landscaping
09.2014 - 12.2015
Crew Member
Little Caesars Pizza
05.2013 - 10.2014
High School Diploma -
Lee County High School
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