Malik Reed
Boston,MA
Summary
Proven track record of enhancing customer satisfaction and safety, notably with Amazon, through meticulous route planning and navigation expertise. Excelled in dynamic environments by leveraging strong problem-solving abilities and maintaining vehicle integrity. Achieved significant improvements in delivery efficiency and workplace safety, demonstrating a blend of hard and soft skills essential for operational excellence.
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
3
3
years of professional experience
Work History
DoorDash Delivery
DoorDash
07.2024 - Current
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
- Maintained clean delivery vehicle and notified management of maintenance concerns and issues.
- Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.
Amazon Delivery Driver
Amazon
05.2024 - 07.2024
- Delivered packages efficiently and on schedule, contributing to customer satisfaction.
- Maintained delivery vehicle to ensure safe and timely delivery of goods.
- Organized daily delivery schedules to optimize route efficiency and reduce travel time.
- Managed customer interactions seamlessly, enhancing overall delivery experience.
Event Security Guard
Securitas Security Services USA
12.2022 - 03.2024
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
Amazon Warehouse Associate
Amazon
11.2021 - 08.2022
- Improved order accuracy by carefully picking and packing items for shipment.
- Organized inventory to streamline warehouse operations and improve stock accessibility.
- Enhanced workplace safety by adhering to proper handling protocols for heavy equipment.
- Coordinated with team members to ensure timely completion of daily shipping quotas.
Education
High School Diploma - High School
Bowie High School
Arlington, TX06.2020
Skills
- Safety awareness
- Route planning
- Vehicle maintenance
- Navigation expertise
- ID verification
- Emergency response
- Perimeter security
- Security camera monitoring
- Incident reporting
- Body language analysis
- Crowd control
- Patrol techniques
Timeline
DoorDash Delivery
DoorDash
07.2024 - Current
Amazon Delivery Driver
Amazon
05.2024 - 07.2024
Event Security Guard
Securitas Security Services USA
12.2022 - 03.2024
Amazon Warehouse Associate
Amazon
11.2021 - 08.2022
High School Diploma - High School
Bowie High School
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