Malik Smith
Alton,IL
Summary
Currently I am a Water Project Manager at Stanley Steemer International, adept at strategic planning and risk management. Successfully streamlined operations, enhancing team productivity and customer satisfaction. Proven ability to manage multiple projects, implement process improvements, and develop training programs, fostering a culture of collaboration and excellence. Strong communicator with a focus on operational efficiency.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Water Project Manager
Stanley Steemer International
07.2024 - Current
- Managed project timelines and milestones to ensure on-time delivery of services.
- Coordinated with cross-functional teams to streamline operations and enhance customer satisfaction.
- Developed project plans and schedules using industry-standard tools for effective resource allocation.
- Identified potential risks and implemented mitigation strategies to minimize project disruptions.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Streamlined team workflows to enhance operational efficiency and productivity.
- Coordinated project timelines and resource allocation for successful project execution.
- Implemented process improvements leading to increased team performance and satisfaction.
- Developed training materials and conducted sessions for new team members, improving onboarding speed.
- Monitored key performance indicators to ensure alignment with organizational goals.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and supervised team members, enhancing overall staff performance and customer service.
- Managed inventory levels using automated systems, reducing stock discrepancies.
- Analyzed sales data to identify trends and optimize inventory management.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Production Worker
BioMerieux
03.2023 - 07.2024
- Operated production machinery to assemble diagnostic products efficiently.
- Conducted quality checks to ensure adherence to safety and industry standards.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Assisted in training new staff on equipment operation and safety protocols.
- Maintained accurate records of production activities and material usage.
- Implemented improvements in workflow, enhancing overall productivity levels.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Inbound Stower
Amazon
07.2022 - 03.2023
- Operated warehouse management systems to track and manage inventory efficiently.
- Received, sorted, and stored incoming products in designated locations.
- Collaborated with team members to optimize workflow and enhance productivity.
- Conducted quality checks on incoming shipments, ensuring accuracy and condition standards.
- Implemented safety protocols to maintain a secure work environment for all staff.
- Trained new employees on best practices for stowing processes and equipment use.
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
Oil Change Technician
Vavoline Instant Oil Change
01.2022 - 07.2022
- Performed oil changes and fluid replacements efficiently, ensuring customer satisfaction and vehicle safety.
- Conducted thorough inspections of vehicles to identify maintenance needs and recommend services.
- Maintained cleanliness and organization of work area, adhering to safety protocols and standards.
- Assisted in training new team members on oil change procedures and customer service best practices.
- Resolved customer inquiries, ensuring prompt and accurate responses to enhance satisfaction.
- Conducted follow-ups on unresolved issues, maintaining high service standards.
- Trained new employees on product knowledge and customer service protocols.
Delivery Driver
J & P Delivery LLC
01.2021 - 01.2022
- Navigated optimal delivery routes to enhance timeliness and reduce fuel consumption.
- Conducted vehicle inspections to ensure compliance with safety regulations and operational standards.
- Handled customer interactions professionally, resolving issues efficiently to maintain satisfaction.
- Managed inventory of packages, ensuring accurate documentation and timely processing.lo
- Delivered packages efficiently to ensure timely arrival at customer locations.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance.
- Utilized GPS navigation systems to optimize delivery routes and reduce travel time.
- Communicated effectively with customers to confirm delivery details and address inquiries.
- Assisted in training new drivers on best practices for safety and efficiency.
- Installed and configured equipment according to specifications and safety standards.
- Collaborated with team members to optimize installation processes and enhance efficiency.
Direct Support Professional
Beverly Farm
04.2020 - 12.2020
- Provided personalized support to individuals with developmental disabilities, fostering independence and enhancing quality of life.
- Implemented individual care plans, ensuring adherence to specific needs and preferences of clients.
- Assisted clients in daily living activities, promoting skill development and self-sufficiency.
- Collaborated with multidisciplinary teams to assess client progress and adjust care strategies accordingly.
- Trained new staff on best practices for providing compassionate care and maintaining a safe environment.
- Advocated for client rights and needs, facilitating communication between clients, families, and healthcare providers.
- Maintained clean, safe, and well-organized patient environment.
Education
High School Diploma -
Alton High School
Godfrey, IL05-2019
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Staff management
- Work flow planning
- Risk management
- Advanced problem solving
- Project estimation and bidding
- Project scope
- Budget control
- Coaching and mentoring
- Contract management
- Influencing skills
- Expense reports
- HVAC systems
- Drywalling
- Customer service
- Team leadership
- Time management
- Decision-making
- Problem-solving
- Customer relations
- Multitasking and organization
- Operational efficiency
- Health and safety compliance
- Recruitment and hiring
- Inventory control
- Employee training
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Sales team training
- Goals and performance
- Motivational skills
- Verbal and written communication
- Sales expertise
- Sales presentations
- Direct sales
Certification
- IICRC Water Damage Restoration
- IICRC Applied Structural Drying
- IICRC Applied Microbial Remediation
Timeline
Water Project Manager
Stanley Steemer International
07.2024 - Current
Production Worker
BioMerieux
03.2023 - 07.2024
Inbound Stower
Amazon
07.2022 - 03.2023
Oil Change Technician
Vavoline Instant Oil Change
01.2022 - 07.2022
Delivery Driver
J & P Delivery LLC
01.2021 - 01.2022
Direct Support Professional
Beverly Farm
04.2020 - 12.2020
High School Diploma -
Alton High School