Malik Tyner
Saint Augustine,FL
Summary
Committed and motivated employee, learns quickly in various environments. Consistently adheres to the company standards and needs. Maintains flexibility, and consistency.
Overview
4
4
years of professional experience
Work History
Machine Feeder
Rick Vasquez
12.2022 - Current
- Supported cross-functional teams in identifying opportunities for process improvements and implementing innovative solutions.
- Maintained accurate records of daily production, including quality checks and equipment status updates.
- Assisted in training new machine operators, sharing best practices, and fostering a culture of continuous improvement.
- Monitored machine performance data, providing insights for process optimization initiatives aimed at reducing waste and increasing yield rates.
- Increased overall productivity through diligent monitoring of machine output and making necessary adjustments as needed.
- Streamlined material flow, adjusting conveyor systems to align with production demands.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained equipment performance by lubricating and cleaning components.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Loaded and positioned raw materials in loading and feeding mechanisms.
Customer Service Associate
James Partin
08.2020 - 10.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Cultivated lasting client relationships through consistent reliability and dedication towards achieving mutually beneficial results.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Managed timely and effective replacement of damaged or missing products.
- Sought ways to improve processes and services provided.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Cross trained in different departments.
Mail Carrier
Reina Lewis
06.2022 - 09.2022
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Distributed mail on foot to residences and businesses, delivering to approximately 900+ customers per shift.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Education
High School Diploma -
Florida Virtual School Flex 9-12
Orlando, FL05.2021
Skills
- Project Requirements
- Machining and Production Standards
- Critical Thinking
- Reading Comprehension
- Design Standards
- Quality Inspections
- Teamwork and Collaboration
- Providing Feedback
- Shipping and Labeling
- Parts Cleaning
- Good Communication
- Attention to Detail
- Identifying Flaws
- Customer Relations
- Active Listening
- Team Development
- Training Development Aptitude
- Stock Management
- Customer Consulting
- Lead Generation
Drawing, Painting, Poetry, Musician
These hobbies mentioned in the above heading are some of the many skills and talents I've accumulated over the years. Since childhood, I've always been artistic; and encouraged to expand my potential find my talents and enhance my ability. As I've grown up and continue to grow my eyes have been geared toward seeing the potential of possibilities. Making the impossible possible, turning dreams into reality. Keeping the view of how great people or things can be, rather than what they are not. Having a view beyond the horizon. Individually I'm loyal, determined, self-driven, and committed. With others, I'm up-building, encouraging, and motivating. As a team "Together. Every One. Achieves. More".
Timeline
Machine Feeder
Rick Vasquez
12.2022 - Current
Mail Carrier
Reina Lewis
06.2022 - 09.2022
Customer Service Associate
James Partin
08.2020 - 10.2022
High School Diploma -
Florida Virtual School Flex 9-12