Malik Worsham
Dallas ,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining delivery processes, as demonstrated during my tenure at GardaWorld Cash Services. Skilled in GPS and route planning, alongside exceptional cash handling abilities. Achieved significant improvements in efficiency and client trust through professional conduct and strategic planning.
Overview
7
7
years of professional experience
Work History
Armed Courier
GardaWorld Cash Services
Richardson, TX
08.2022 - Current
- Ensured timely pick-up and delivery of high-value items.
- Strengthened relationships with clients through trust-building, and professional conduct.
- Operated vehicle safely in highly congested areas with no traffic violations.
Picker
Amazon
Dallas, TX
02.2021 - 08.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Inspected outgoing shipments to verify accuracy and prevent errors
- Scanned packages to be moved to the loading dock for shipment
Delivery Driver
Pizza Hut
Rowlett, TX
04.2020 - 02.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Used GPS technology to make deliveries.
Front of House Employee
Jason Deli
Rowlett, TX
12.2017 - 04.2020
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing service and addressing inquiries in a timely manner.
- Performed opening and closing duties ensuring the restaurant was ready for operations each day.
Education
High School Diploma -
Lakeview Centennial High School
Garland, TX05.2019
Dual Credit - 30 Hours -
Eastfield Campus
Mesquite, TX05.2019
Skills
Customer assistance
Cash handling
GPS and route planning
Timeline
Armed Courier
GardaWorld Cash Services
08.2022 - Current
Picker
Amazon
02.2021 - 08.2022
Delivery Driver
Pizza Hut
04.2020 - 02.2021
Front of House Employee
Jason Deli
12.2017 - 04.2020
High School Diploma -
Lakeview Centennial High School
Dual Credit - 30 Hours -
Eastfield Campus